About Us

User Interface Engineering is a leading research, training, and consulting firm specializing in web site and product usability. Jared M. Spool founded the company back in 1988 and has built UIE into the largest organization of its kind in the world. With our in-depth research findings based on user observation, we empower development teams to create usable web sites that increase customer satisfaction and loyalty.

Management Team

Our Management Team has proven expertise in building usable products and they approach each assignment with humor and creativity. Meet them here.

Our Clients

We've worked with hundreds of companies all over the world, on e-commerce and corporate web-sites and products ranging from airport security devices to spreadsheets to financial systems. Perhaps we've worked with someone you know.

Our Guarantee

We are committed to client satisfaction, so committed, in fact, that we guarantee our work 100%. If you are not satisfied with the quality of our work or one of our courses or workshops you may request a refund, that’s how confident we are that we will meet your expectations.

Contact Information

User Interface Engineering
510 Turnpike St., Suite 102
North Andover, MA 01845

Phone:
  Toll-free: (800) 588-9855 (within the US and Canada)
  Local: (978) 327-5561

Fax: (978) 327-5568

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