Jared Spool – How Do We Design Designers? Live!

Sean Carmichael

November 21st, 2014

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Jared Spool

Why don’t design students coming out of school know about responsive design or creating mobile apps? Why are our self-taught hackers and C.S. grads having a tough time keeping up with the pace of technology innovation?

It’s not that schools or professional development programs are slow to adapt; it’s more complicated than that. But our tendency to focus on skills alone just isn’t sustainable. Instead, we need to start investing in the ways we create designers and fuel their growth.

Doing just that takes a combination of practical education, soft-skill development, and a commitment to lifelong learning. And in this talk, Jared Spool will dig into all three so you can be a part of developing the next generation of designers.

Recorded: April, 2014
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UIEtips: Un-Sucking the Touchpoint

Jared Spool

November 18th, 2014

In this week’s UIEtips article, Chris Risdon defines and establishes criteria for touchpoints, in effect, unsucking the touchpoint.

Here’s an excerpt from the article:

It became clear that a touchpoint is a moment in time. I want to design to support that moment in time. More specifically, a touchpoint is meeting that need through delivering on the company’s value proposition in that time and place.

Read the article: Un-Sucking the Touchpoint.

How does Chris’ definition relate to your understanding of the touchpoint? Leave us a note below.

Cyd Harrell – Doing “Pocket Research” to Learn About Your Users’ Lives Live!

Sean Carmichael

November 18th, 2014

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Cyd Harrell

Mobile phones are like research platforms in our pockets. With the right strategy, we can quickly understand our users’ behavior, wherever they are. And given the ubiquity of mobile usage — even among hard-to-reach populations — we as UX designers are especially poised to make our lives easier while designing better products. That is, if we actually do the research. Fortunately, Cyd Harrell knows how to gather data without breaking budgets or extending timelines.

In this talk, you’ll hear how to:

  • Choose the right mobile methods to answer deeper UX questions
  • Set up a diary study, experience sample, and SMS and voice-based survey
  • Identify physical space triggers, and use them to gather more user data
  • Build research into your process without breaking the bank

Cyd’s been doing remote research since 2007 while at Bolt | Peters. She even developed methods to broadcast remote research sessions to observation teams. Today, as the UX lead for Code for America, Cyd regularly performs research on mobile phones from low-income residents through smartphone-happy elite populations.

Recorded: April, 2014
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Nate Schutta – Choosing Which Mobile Experience to Build Live!

Sean Carmichael

November 14th, 2014

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Nate Schutta

This is Nate’s full presentation from the 2014 UX Immersion Conference

By now, companies know they need to be “on mobile.” But should that experience be a native app, a mobile web app, or something in between? The answer rarely is such a simple choice. And if you’ve ever entered into mobile discussions with a series of stakeholders, it may seem impossible to reach consensus.

Fortunately, Nate knows the business questions to ask, device constraints to consider, and UX trends for mobile that will help your company find its way.
In this talk, you’ll:

  • Find out why mobile is something your company can’t afford to ignore
  • Hear the pros and cons of various approaches, including the implications of each
  • Get key mobile stats that will give your team fuel to make better, faster UX choices
  • Learn which questions to ask stakeholders — ones they’ll actually be able to answer

Nate is an architect who specializes in coaching teams as they build mobile user experiences. He’s among our industry’s foremost thinkers and communicators, and he knows how to help people make decisions about mobile UX.

Recorded: April, 2014
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UIEtips: Beyond the UX Tipping Point

Jared Spool

November 12th, 2014

In this week’s UIEtips, we offer an original article. In it, I reveal the past, present, and future of the UX Tipping Point.

Here’s an excerpt from the article:

For an organization to move beyond the UX Tipping Point, it must first become literate in user experience, then fluent in how to produce great experiences. This doesn’t happen all at once, it can take years.

Read the article: Beyond the UX Tipping Point.

Where is your company on the journey to the UX Tipping Point? Leave us a note below.

Strategy & Design for Complex Product Ecosystems – Chris Risdon presents on November 20

Adam Churchill

November 11th, 2014

In our next virtual seminar, Orchestrating Experiences: Strategy & Design for Complex Product Ecosystems, discover how to unite customer experienceservice design, and user experience teams for a holistic approach.

Our design challenges are becoming more and more complex. Services are more interconnected across channels both digital and physical—and more importantly across time and space. In this seminar, Chris Risdon shows us how to make sense of all the moving parts of this increasingly complex system. If you want to design less for features and screens and more for holistic experiences, this seminar is for you.

  • Learn how to design experiences that unfold over time and space
  • Understand how people experience the whole journey
  • Define the framework for mapping human experiences
  • Reimagine touchpoints for the holistic experience

We hope you’ll join us on November 20.

Ben Callahan – Dissecting Design Live!

Sean Carmichael

November 7th, 2014

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Ben Callahan

This is Ben’s full presentation from the 2014 UX Immersion Conference

Many teams follow a linear design process with a big reveal—ta-da!—once the aesthetics, layout, and flow are “ready” for client feedback. Weeks later, the front-end developer enters to turn an approved design into a responsive site that functions perfectly across devices. Now imagine showing clients your work in Week 1. How would everyone respond to unpolished designs?

Find out from Ben Callahan. In this talk, he’ll describe how to:

  • Improvise solutions—and make it a habit—right out of the gate
  • Focus on the people involved, rather than the process itself
  • Solve problems in whatever medium you’re most comfortable using
  • Make refinements at the very end using HTML, CSS, and JavaScript

Ben learned all of this when he and his company, Sparkbox, stopped designing deliverables and, instead, focused on the end-product. And after years of trying to discover The Perfect Process that optimizes budgets and skills, he’s finally learned a secret: there is no such thing.

Recorded: April, 2014
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UIEtips: Smart Watches, Wearables, and That Nasty Data Rash - Part 2

Jared Spool

November 5th, 2014

In this week’s UIEtips, we’re reprinting part two of an article from Josh Clark, Smart Watches, Wearables, and That Nasty Data Rash. You can read part 1 here. In the article, Josh takes his insight on mobile design to the world of wearables. He makes an argument that through design, we can avoid information poisoning and prevent the risk of the data wearing us rather than us wearing the data.

Here’s an excerpt from the article:

These fears—the staples of every dystopian sci-fi movie—are about loss of control. They rail against a data environment so polluted that we no longer know how our personal information will be used or how machines might impose themselves on us..

What concerns do you have about the future of wearable technology? Leave us a note below.

Create Clear, Intuitive, and Fast Web Sites for a Company Who’s Supposed to Have Those

Adam Churchill

November 3rd, 2014

Job Opening:  Front-End Web Developer

Fast Forward One Year:

Thanks for the great work you’ve done in your first year as UIE’s Front-End Web Developer. You’ve stepped-up the design of our sites to meet the expectations of our UX professional audience. to The project work you’ve completed, sites you’ve launched, and improvements you’ve worked with us to implement have been a great success and are critical to our organization’s future direction and 100-year mission.

You jumped into the middle of the development for our UX Immersion 2015 site—our spring conference—without fear and brought it to completion based on the work we started. When we found unsolved challenges during the project, you constructed responsive solutions based upon existing components maintaining the site’s visual language. You communicated eloquently with all stakeholders, regardless of their technical experience or role in the company.

You saw the opportunities just waiting to be exploited with our All You Can Learn subscription video library and worked with us to build the team collaboration features. We especially appreciated how you anticipated future product changes and additions. The determination with which you adapted the entire product for use across devices—a responsive design that was no small feat—was impressive. Our customers were ecstatic to learn at their desk and on the go.

Best of all, you jumped at the chance to bring UIE.com into the current decade.  Determining the new direction of our flagship site wasn’t an easy task, but you were excited explore the different possibilities with the rest of the design team, product managers, and other stakeholders. You took ideas from the sketch and whiteboard stages, and prototyped the best ones. You immediately embraced our process of evaluating and testing prototypes with users. You built a better product each time we learned, iterated, and tested again.

You’ve become a valuable contributor to our team. We’re always improving our process and working collaboratively, and you’ve fit right in.

You happily hopped from Expression Engine templates for All You Can Learn, to Statamic site builds for our event sites. Your commitment to web standards and accessibility was invaluable. You embraced and improved our established Git-powered workflows, and started in building a repository of web components with tools like Sass/SCSS. It took you no time to be comfortable around our custom-built PHP components and tastefully implemented JavaScript when appropriate. You always chose the best tool for the job without jumping at each new shiny thing on the Internet.

We’re looking forward to continuing to build great things with you.

Now Back to Today:

If you’d like this to be your story, send us your resume, links to some of your best work, and a half-page write-up of your most significant web accomplishment. While we’re less concerned with your qualifications, we won’t compromise on your ability to deliver team results. We’ll get back to you in 48 hours if you have what it takes to achieve something special.

You might even want to check out our web sites—www.uie.com, aycl.uie.com, and www.uiconf.com—for some insight into our current efforts. Matching all our public facing sites to our research is the key to success in this position. We think you’ll be excited by where we are today and the challenge to get us where we’re going.

You will work in our North Andover, Massachusetts offices as part of the design team. This is not a remote work, nor a contractor opportunity. Sorry, but please do not apply if you cannot work full-time on-site. We’ll provide all the resources you need to bring out the best in your talents and skills, in our flexible, family-friendly work environment.

Send your resume and write-up to:  FrontEndDev@uie.com

 

UIEtips: Smart Watches, Wearables, and That Nasty Data Rash - Part 1

Jared Spool

October 29th, 2014

In this week’s UIEtips, we’re reprinting part one of an article from Josh Clark, Smart Watches, Wearables, and That Nasty Data Rash. In the article, Josh takes his insight on mobile design to the world of wearables. He makes an argument that through design, we can avoid information poisoning and prevent the risk of the data wearing us rather than us wearing the data.

Here’s an excerpt from the article:

The real luxury of wearing information is not in exposing ourselves to every passing data point but in filtering that data in ways that alert us gently, even subconsciously, to changes in our environment.

Read part one of the two part article: Smart Watches, Wearables, and That Nasty Data Rash.

What techniques have you used to reduce data rash? Leave us a note below.