UIETips: Riding the Magic Escalator of Acquired Knowledge

Jared Spool

May 27th, 2015

In today’s UIEtips, we’re reprinting an article from me. In it I explore a simple visualization tool we invented to help teams and stakeholders see where their designs are too complex for their users and what they can do about it. I call this tool the Magic Escalator of Acquired Knowledge and, as you’ll see, it can be quite effective for getting the entire team working on making an easier-to-use design.

Here’s an excerpt from the article:

Mapping what we know about our users and their tasks on to the Magic Escalator of Acquired Knowledge can help us predict where those users are likely to encounter complexity issues. Looking at the top tasks and listing out what we think users know and don’t know can help us develop a strategy for creating simpler interfaces.

Read the article Riding the Magic Escalator of Acquired Knowledge.

How have you dealt with the complexity in your designs? Tell us about it below.

Your UX Package is Waiting

Jared Spool

May 26th, 2015

Tackling your UX to do list can be overwhelming. Maybe there’s a missing skill set or your team could benefit from a consulting call with me. Well, we’re here to help.

Here are three unique packages of UX resources for you to choose from, all guaranteed to improve the UX happening at your organization. But get yours soon because they are only available until June 11.

The Pixel Package

  • 2 passes to any UIE conferences
  • 4 subscriptions to the All You Can Learn Library

View the Pixel Package

The Landing Page Package

  • 2 passes to any UIE conferences
  • 4 subscriptions to the All You Can Learn Library
  • 6 months of live virtual seminars
  • 3 x 1hr consulting calls with Jared Spool

View the Landing Page Package

The Web Site Package

  • 2 passes to any UIE conferences
  • 4 subscriptions to the All You Can Learn Library
  • 6 months of live virtual seminars
  • 3 x 1hr consulting calls with Jared Spool
  • 1 on-site presentation from Jared Spool
  • 1 hour in-person consulting session

View the Web Site Package

Successful Style Guides – Brad Frost’s June 4 Virtual Seminar

Adam Churchill

May 26th, 2015

In our June 4 UIE Virtual Seminar, Brad Frost digs deep into the world of style guides: why they’re important, how they benefit organizations of all sizes, and how they can be crafted to gain value over time. You’ll be equipped and excited to shape a more global design system.

Attend this seminar if you want to:

  • Establish sound footing in a turbulent landscape
  • Communicate the importance of pattern-based development and workflow
  • Work as a team towards big changes with substantial rewards
  • Create references with durable value

Brad’s talk will challenge you to think differently and to employ a more deliberate design system. Come and learn about the impact of a cohesive design language. Save your spot today.

 

Free UX Videos That Will Change the Way You Work and Think for the Better.

Lauren Cramer

May 22nd, 2015

In the midst of planning this year’s User Interface 20 Conference in Boston November 2-4, we thought what better way to share the conference experience than giving you last year’s videos – for free.

Watch them with your team, at your lunch break, wherever you want, whenever you want. No strings attached. All you need to do is visit the UI20 conference site to access them. Oh yeah did we tell you they are free?

Two of the videos are available now. We’ll continue to add videos weekly until you have access to all nine. You can even sign up to get notified when the next video is released.

Stop by for some free UX videos.

UIETips: Designing without a Designer

Jared Spool

May 20th, 2015

In today’s UIEtips, we’re happy to offer my latest original article. In it I discuss how designers can benefit your team in more ways than just delivering a design.

Design must be infused within an entire organization to get the competitive advantage. It’s so critical that we created a conference all around this – UX Advantage Conference in Baltimore August 18,19. You’ll hear interviews from leaders at PayPal, Capital One, Marriott, and others on how they pushed the competitive advantage of design in their organization.

Here’s an excerpt from the article:

Those folks who learn how to do a good enough job have become consciously competent. They can make good results happen most of the time, though they often don’t know the underlying theory as to why. (Think of someone who can follow a baking recipe and create great cupcakes, but doesn’t understand the chemistry of baking.)

Read the article Designing without a Designer.

What challenges has your team faced in reaching conscious competence with their design skills? Tell us about it below.

Steve Fisher – Content Modelling for Responsive Projects

Sean Carmichael

May 19th, 2015

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[ Transcript Available ]

Steve Fisher

It’s no secret that the content on your site needs to adapt to a variety of viewing environments. Responsive and Adaptive Design have been wonderful for ensuring your design flows and displays appropriately for the multitude of devices out there. But what about your content? How can you be sure your content is in the right place, or even makes sense in these different contexts?

Content Modelling is a way to develop frameworks, prioritizing your content from essential to nice-to-have. In his virtual seminar, Content Modelling: Creating Responsive Content Experiences, Steve Fisher shares his process for creating a content model. He takes you from understanding your audiences through goal setting all the way to the finished model.

Steve received a bunch of questions during the live seminar and he joins Adam Churchill to answer some of those in this podcast.

  • Who do you invite to the content modelling workshop?
  • How often should you revisit or review a content model?
  • Does documentation and sketching early in the process make the design too prescriptive?
  • How do you approach multi-language projects?
  • How can someone acting as a “team of one” set content priorities?
  • When do you prioritize mobile over desktop or vice versa?

Recorded: May, 2015
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Improve your Mobile UX Skills with 8 Videos

Lauren Cramer

May 18th, 2015

Improve your Mobile UX Skills with 8 Videos

Make you and your team better designers with these videos from the UX Immersion Mobile Conference. Eight UX experts share the latest techniques, proven practices, and important UX ideas. Use these videos for team lunch and learns or individual training.

Pay just $99 for lifetime access for everyone on your team. Watch the videos whenever you want, as often as you want.

Jason Grigbsy

Form Input

Jason Grigsby

Theresa Neil

Mobile Tutorials

Theresa Neil

Chris Risdon

Customer Touchpoints

Chris Risdon

Aaron & Jenn

Progressive Enhancement

Aaron Gustafson & Jenn Lukas

Brad Frost

Atomic Design

Brad Frost

Stephen Hay

Simplicity in Design

Stephen Hay

Jenn Simmons

Web Innovation

Jen Simmons

Jared Spool

Design Metrics

Jared Spool

UIETips: Style Guide Best Practices

Jared Spool

May 14th, 2015

In today’s UIEtips, we’re happy to publish an article on Style Guides from Brad Frost.

If you want to hear more from Brad on this topic, join us on June 4, when he presents our next virtual seminar, The Why & How of Successful Style Guides. Brad’s presentation will challenge you to think differently and to employ a more deliberate design system.

Here’s an excerpt from the article:

Pattern-based design and development requires you to blur your eyes a little bit. When creating a design system built for reuse, it’s essential to take a step back from the current context and name things in an agnostic way. “Carousel”, not “Homepage Carousel”. “Filters” not “Product Grid Filters”. “Radio Button Group” not “Gender Select”. And so on.

Read the article Style Guide Best Practices.

How do you leverage style guides in your projects? Tell us about it below.

A UX Advantage podcast with Jared Spool: Inventing the Yes Lawyer and Restructuring Incentives and Rewards

Sean Carmichael

May 12th, 2015

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[ Transcript Available ]

UXA banner

What does it take to create a culture of design? How does putting user experience first change the way organizations work?

Those are the questions being addressed at the UX Advantage conference. Jared Spool and Karen McGrane will be your hosts as they delve into a series of topics with top design executives. In this podcast, Jared tackles two of those topics, Inventing the Yes Lawyer and Restructuring Incentives and Rewards.

Bringing the regulation, compliance, and procurement experts into the design process early is a fundamental shift in corporate relationships. Hear how a “Yes” lawyer becomes an essential member of the design team and how the entire process benefits.

How does an organization measure the value of design—and evaluate the work of designers. Incentives and rewards are about performance management, HR, bonus pools, and goal setting. How do you shift the culture away from rewarding on delivery date regardless of the experience?

Join us in Baltimore August 18-19 for UX Advantage. For more information, visit uxadvantage.com.

Recorded: May, 2015
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Ultra-Contextual Design, a May 14 Virtual Seminar with Abi Jones

Adam Churchill

May 8th, 2015

Contextual design combines the user centricity of customer journeys and the environmental awareness of sensors to create remarkable experiences. It helps mountain rescue teams save lives and busy do-it-yourselfers find the right tool for the job. But if you want to be successful, you’ve got to get down to the basics. Understand what your users need to accomplish. Find out what’s getting in their way.

In Explore the Possibilities of Ultra-Contextual Design, Abi Jones, interaction designer on the Search team at Google, shows us how sensor-informed technology can change all of that.

  • Establish context for user experiences via empathy map
  • Use journey maps to drive sensor-informed context
  • Evaluate whether sensor-informed context makes sense for your users
  • Ask for more data without alienating users

Leverage sensor technology, but don’t know where to start. Figure out whether sensor-informed context is right for you and your users.Create better research plans. Join us on May 14.