Designing Content for Product Experiences, A December 11 Virtual Seminar

Adam Churchill

November 26th, 2014

We’re wrapping up the 2014 Virtual Seminar schedule with a presentation from Facebook’s Jonathon Colman – Designing Content for Product Experiences.

In this seminar, Jonathon Colman shares a framework he’s using at Facebook, one that anyone can use to build useful, usable content experiences for products. You’ll learn the principles of content strategy for interfaces by looking at several real-world examples. And you’ll gain the confidence you need to self-identify as a content designer, so you can act as a user advocate and have an impact with your organization or clients.

  • Create a foundation for content strategy
  • Approach content with an iterative methodology
  • Learn how to create better content experiences for interfaces
  • Build better content experiences

If you want to learn how to build better product experiences, Jonathon’s seminar is for you.

Oh, and watch our Virtual Seminars site page in early December for the 2015 schedule.

Looking for Another Amazing Web Developer Intern

Adam Churchill

November 25th, 2014

We’re looking for an amazing Web Developer Intern for a paid, 6-month internship. It starts in January 2015 in our offices just north of Boston.

Fast Forward Six Months…

We’d like to thank you for doing a fantastic job as our 2015 Winter/Spring Web Developer Intern. You’ve excelled at maintaining, editing, and documenting our stable of web properties. You spent much of your time creating all of our outbound HTML emails, and managed those campaigns through MailChimp, our email service provider.

Your site development skills are top-notch, as you worked closely with our web team to improve our online subscription program. You worked your magical HTML5, CSS3, and Javascript/jQuery skills to get our next version closer to what our users want. You kept the  content in our ExpressionEngine-based content management system up to date and, because of you, this program continues its success.

To top it off, you’ve even helped us improve the documentation for our Git-based development process to make life easier for future interns and mined useful data from multiple databases for our Director of Marketing.

Thanks for your energy and enthusiasm during your internship. We know you’ll succeed at your future ventures.

Now back to today…

If you’d like this to be your story, send us:

1) Your resume

2) A half-page write up of your most significant web development accomplishment

While we’re less concerned with your skills and qualifications, we won’t compromise on your ability to deliver team results. We’ll be back to you in 24 hours if you can follow these simple directions and have what it takes to achieve something special.

You might even want to check out our web sites—http://www.uie.com/, aycl.uie.com, www.uiconf.com—for some insight into our current efforts. We think you’ll be excited by where we are today and the challenge to get us where we’re going.

You will work in our North Andover offices. (Sorry, we don’t hire remote employees, or those not already in the United States.) We’ll provide all the equipment you need, including Apple hardware and Mac software to bring out the best in your talents and skills.

We’d like this internship to begin the first full week in January, with the ideal individual working 30 to 40 hours per week, but offer flexibility to the right candidate.

Send your resume and write-up to: WebDevInternJob@uie.com

or: Adam Churchill / Director, Online Products / User Interface Engineering

510 Turnpike Street, Suite 102  North Andover, MA 01845

 

Jared Spool – How Do We Design Designers? Live!

Sean Carmichael

November 21st, 2014

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Jared Spool

Why don’t design students coming out of school know about responsive design or creating mobile apps? Why are our self-taught hackers and C.S. grads having a tough time keeping up with the pace of technology innovation?

It’s not that schools or professional development programs are slow to adapt; it’s more complicated than that. But our tendency to focus on skills alone just isn’t sustainable. Instead, we need to start investing in the ways we create designers and fuel their growth.

Doing just that takes a combination of practical education, soft-skill development, and a commitment to lifelong learning. And in this talk, Jared Spool will dig into all three so you can be a part of developing the next generation of designers.

Recorded: April, 2014
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UIEtips: Un-Sucking the Touchpoint

Jared Spool

November 18th, 2014

In this week’s UIEtips article, Chris Risdon defines and establishes criteria for touchpoints, in effect, unsucking the touchpoint.

Here’s an excerpt from the article:

It became clear that a touchpoint is a moment in time. I want to design to support that moment in time. More specifically, a touchpoint is meeting that need through delivering on the company’s value proposition in that time and place.

Read the article: Un-Sucking the Touchpoint.

How does Chris’ definition relate to your understanding of the touchpoint? Leave us a note below.

Cyd Harrell – Doing “Pocket Research” to Learn About Your Users’ Lives Live!

Sean Carmichael

November 18th, 2014

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Cyd Harrell

Mobile phones are like research platforms in our pockets. With the right strategy, we can quickly understand our users’ behavior, wherever they are. And given the ubiquity of mobile usage — even among hard-to-reach populations — we as UX designers are especially poised to make our lives easier while designing better products. That is, if we actually do the research. Fortunately, Cyd Harrell knows how to gather data without breaking budgets or extending timelines.

In this talk, you’ll hear how to:

  • Choose the right mobile methods to answer deeper UX questions
  • Set up a diary study, experience sample, and SMS and voice-based survey
  • Identify physical space triggers, and use them to gather more user data
  • Build research into your process without breaking the bank

Cyd’s been doing remote research since 2007 while at Bolt | Peters. She even developed methods to broadcast remote research sessions to observation teams. Today, as the UX lead for Code for America, Cyd regularly performs research on mobile phones from low-income residents through smartphone-happy elite populations.

Recorded: April, 2014
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Nate Schutta – Choosing Which Mobile Experience to Build Live!

Sean Carmichael

November 14th, 2014

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Nate Schutta

This is Nate’s full presentation from the 2014 UX Immersion Conference

By now, companies know they need to be “on mobile.” But should that experience be a native app, a mobile web app, or something in between? The answer rarely is such a simple choice. And if you’ve ever entered into mobile discussions with a series of stakeholders, it may seem impossible to reach consensus.

Fortunately, Nate knows the business questions to ask, device constraints to consider, and UX trends for mobile that will help your company find its way.
In this talk, you’ll:

  • Find out why mobile is something your company can’t afford to ignore
  • Hear the pros and cons of various approaches, including the implications of each
  • Get key mobile stats that will give your team fuel to make better, faster UX choices
  • Learn which questions to ask stakeholders — ones they’ll actually be able to answer

Nate is an architect who specializes in coaching teams as they build mobile user experiences. He’s among our industry’s foremost thinkers and communicators, and he knows how to help people make decisions about mobile UX.

Recorded: April, 2014
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UIEtips: Beyond the UX Tipping Point

Jared Spool

November 12th, 2014

In this week’s UIEtips, we offer an original article. In it, I reveal the past, present, and future of the UX Tipping Point.

Here’s an excerpt from the article:

For an organization to move beyond the UX Tipping Point, it must first become literate in user experience, then fluent in how to produce great experiences. This doesn’t happen all at once, it can take years.

Read the article: Beyond the UX Tipping Point.

Where is your company on the journey to the UX Tipping Point? Leave us a note below.

Strategy & Design for Complex Product Ecosystems – Chris Risdon presents on November 20

Adam Churchill

November 11th, 2014

In our next virtual seminar, Orchestrating Experiences: Strategy & Design for Complex Product Ecosystems, discover how to unite customer experienceservice design, and user experience teams for a holistic approach.

Our design challenges are becoming more and more complex. Services are more interconnected across channels both digital and physical—and more importantly across time and space. In this seminar, Chris Risdon shows us how to make sense of all the moving parts of this increasingly complex system. If you want to design less for features and screens and more for holistic experiences, this seminar is for you.

  • Learn how to design experiences that unfold over time and space
  • Understand how people experience the whole journey
  • Define the framework for mapping human experiences
  • Reimagine touchpoints for the holistic experience

We hope you’ll join us on November 20.

Ben Callahan – Dissecting Design Live!

Sean Carmichael

November 7th, 2014

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[ Transcript Available ]

Ben Callahan

This is Ben’s full presentation from the 2014 UX Immersion Conference

Many teams follow a linear design process with a big reveal—ta-da!—once the aesthetics, layout, and flow are “ready” for client feedback. Weeks later, the front-end developer enters to turn an approved design into a responsive site that functions perfectly across devices. Now imagine showing clients your work in Week 1. How would everyone respond to unpolished designs?

Find out from Ben Callahan. In this talk, he’ll describe how to:

  • Improvise solutions—and make it a habit—right out of the gate
  • Focus on the people involved, rather than the process itself
  • Solve problems in whatever medium you’re most comfortable using
  • Make refinements at the very end using HTML, CSS, and JavaScript

Ben learned all of this when he and his company, Sparkbox, stopped designing deliverables and, instead, focused on the end-product. And after years of trying to discover The Perfect Process that optimizes budgets and skills, he’s finally learned a secret: there is no such thing.

Recorded: April, 2014
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UIEtips: Smart Watches, Wearables, and That Nasty Data Rash - Part 2

Jared Spool

November 5th, 2014

In this week’s UIEtips, we’re reprinting part two of an article from Josh Clark, Smart Watches, Wearables, and That Nasty Data Rash. You can read part 1 here. In the article, Josh takes his insight on mobile design to the world of wearables. He makes an argument that through design, we can avoid information poisoning and prevent the risk of the data wearing us rather than us wearing the data.

Here’s an excerpt from the article:

These fears—the staples of every dystopian sci-fi movie—are about loss of control. They rail against a data environment so polluted that we no longer know how our personal information will be used or how machines might impose themselves on us..

What concerns do you have about the future of wearable technology? Leave us a note below.