Comments on: eBayness

By: {sf} Sam Felder » Blog Archive » UX Week ‘05

{sf} Sam Felder » Blog Archive » UX Week ‘05 — Mon, 18 Sep 2006 02:49:58 +0000

[...] See eBayness article for further information on this metaphor. [...]

By: Jared Spool

Jared Spool — Fri, 23 Jun 2006 18:43:48 +0000

John, it was just a survey of people who shop online. We didn’t actually observe them on eBay, just looked at their shopping habits in general and compared it to their history of eBay purchases.

Those people who had larger eBay purchases in their history were more likely to exhibit the attributes of “eBayness.”

By: John

John — Fri, 23 Jun 2006 16:38:22 +0000

eBay shoppers are more likely to read policies (privacy policy, return policy)

I wish they also read the listing.

As a Professional Seller on eBay, I see so many people that ask
“How much is postage?”

I know what I “Want” to reply, but daren’t.

The Site has gone through many changes.

Were your results based on people that saw the otiginal site and didn’t come back? Or were they users that had just recently visited?

By: Deano

Deano — Fri, 06 Jan 2006 23:47:10 +0000

Has this been proven?

“eBay shoppers are more likely to read policies (privacy policy, return policy)”

I wish i was one of those people prior to buying a Sony PSP from e-bay.

By: Jared Spool

Jared Spool — Wed, 07 Sep 2005 18:27:45 +0000

Chris,

Excellent questions. I knew we needed to do further research for a reason!

It’s something we’re gonna have to explore, for sure.

By: Chris Cavallucci

Chris Cavallucci — Wed, 07 Sep 2005 13:05:01 +0000

If ‘eBayness’ factors play into your analysis, then you must account for changes in the eBay design over time. The user experiences that are shaped by early eBay designs will probably be different than those shaped by more recent designs.

Does it matter if the eBay buyers were also sellers?
Thanks.