Comments on: New Gap.com Redesign takes on Pogo-Sticking

By: Nate

Nate — Mon, 27 Feb 2006 20:37:48 +0000

Isn’t .Net known for having issues with Safari? Judging by the .do tags I would say the new site is designed exclusivley with it. That might explain why they are blocking Safari browsers, as the experience might not be the same for those users.

By: Jared Spool

Jared Spool — Thu, 06 Oct 2005 17:46:46 +0000

No Safari support, eh? Maybe the Gap feels that mac users aren’t likely to be in their target audience?

By: David

David — Thu, 06 Oct 2005 17:24:26 +0000

The new site apparently is checking the user agent and restricting ceartain broswers, including Safari. I can switch the user agent that Safari sends and the pages load fine.

A call to customer services results in advice to download Firefox and a 10% off coupon.

What good is their redesign if they only support Firefox and IE7? I would rather be able to use the site slowly than not at all.

By: Jared Spool

Jared Spool — Sun, 02 Oct 2005 16:28:06 +0000

Paul, Interesting! I just went to gap.com and they still had the pop-ups. I clicked on Mens, then Pants. Then I moved my mouse over one of the pairs of pants. A button labeled QuickLook appeared. Clicking that will deliver the pop-up. I wonder if they are restricting which users get the pop-ups to do some sort of A/B testing.

By: Paul Petit

Paul Petit — Fri, 30 Sep 2005 14:16:01 +0000

Interesting article. I went to test the gap.com website myself only to find that they dont use popup windows anymore. Therefore they dont bypasse the effort of visiting each product page anylonger. What a shame!

By: Ergopole / Architecture d’information et utilisabilité » Archive du blog » Le Pogo-sticking, qu’est ce que c’est donc ?

Mon, 26 Sep 2005 14:36:48 +0000

[...] Alors qu’est ce qu’on fait ? – On minimise les allers-retours gluants, on peut citer effectivement l’exemple de Gap.com (à lire l’analyse de Joshua Porter sur BrainSparks) ou de bananarepublic.com. – En proposant suffisamment d’information dés les listes de produits pour choisir et ajouter au panier. [...]

By: Jared Spool

Jared Spool — Thu, 22 Sep 2005 10:09:49 +0000

Per, Keep trying. We’ve noticed that they’ve got some sort of governor on the site that is keeping the active users down to a managable level. We get the refusal about 30% of the time. Persistance pays off in this case.

(I don’t know if they are blocking certain domains, such as non-US visitors.)

By: Per L

Per L — Thu, 22 Sep 2005 08:09:05 +0000

Looks like gap.com is still (or again?) closed today (Thursday)…