Comments on: Business Uses of Tags: Raytheon’s Approach http://www.uie.com/brainsparks/2006/04/03/business-uses-of-tags-raytheons-approach/ UIE\'s latest insights on the world of design Sat, 11 Feb 2012 08:11:47 +0000 hourly 1 http://wordpress.org/?v=3.2 By: mitch http://www.uie.com/brainsparks/2006/04/03/business-uses-of-tags-raytheons-approach/comment-page-1/#comment-5218 mitch Fri, 07 Apr 2006 16:59:42 +0000 http://www.uie.com/brainsparks/?p=210#comment-5218 How much time does this take? It sounds like it would be too labor intensive for a lot of sites. How much time does this take? It sounds like it would be too labor intensive for a lot of sites.

]]> By: Sociala bokmärken och taggning för företag » Webbrådgivare Fredrik Wackå http://www.uie.com/brainsparks/2006/04/03/business-uses-of-tags-raytheons-approach/comment-page-1/#comment-4876 Sociala bokmärken och taggning för företag » Webbrådgivare Fredrik Wackå Tue, 04 Apr 2006 12:02:46 +0000 http://www.uie.com/brainsparks/?p=210#comment-4876 [...] Är detta då inte bara vad bibliotekarier och andra informationsspecialister alltid gjort - och gör bättre? Nej, det är ytterligare en dimension. På företaget Raytheon använder de en hybrid som involverar informationsspecialister. We have folks submit URLs with the keywords they would tag the resource with. A team of librarians then takes a look at the submission, corrects for spelling mistakes, adds additional terms, and approves the item for production (search and sent to the webmaster of that site for addition to the meta data.) We only rarely disapprove of a user-submitted term; overly general, vague or completely off-base terms are those that get deleted. We occasionally call to clarify a submission. [...] [...] Är detta då inte bara vad bibliotekarier och andra informationsspecialister alltid gjort – och gör bättre? Nej, det är ytterligare en dimension. På företaget Raytheon använder de en hybrid som involverar informationsspecialister. We have folks submit URLs with the keywords they would tag the resource with. A team of librarians then takes a look at the submission, corrects for spelling mistakes, adds additional terms, and approves the item for production (search and sent to the webmaster of that site for addition to the meta data.) We only rarely disapprove of a user-submitted term; overly general, vague or completely off-base terms are those that get deleted. We occasionally call to clarify a submission. [...]

]]> By: Jamie Hill http://www.uie.com/brainsparks/2006/04/03/business-uses-of-tags-raytheons-approach/comment-page-1/#comment-4865 Jamie Hill Tue, 04 Apr 2006 10:54:49 +0000 http://www.uie.com/brainsparks/?p=210#comment-4865 At the BBC, we use a similar hybrid approach, whereby content producers suggest new metadata terms and a team of information architects moderate them for our controlled vocabularies. I suspect the BBCs approarch differs from Raytheon’s in that our indexing system is rules based. This means that the system can automatically suggest metadata to the user. When a content producer creates an article in the CMS the text is parsed, and based on the rules set by the IAs, metadata terms from our cvs are suggested for that article. The content producer can then select metadata from the systems suggestions, if the term they want to use is not suggested they can search our cvs, if they still do not find their term they can send a request to the IAs for the term to be added to the CV. This system works very well by striking a balance between the organic richness you get from user input and the consistency and structure achieved from a more traditional librarian approach to indexing. At the BBC, we use a similar hybrid approach, whereby content producers suggest new metadata terms and a team of information architects moderate them for our controlled vocabularies. I suspect the BBCs approarch differs from Raytheon’s in that our indexing system is rules based. This means that the system can automatically suggest metadata to the user. When a content producer creates an article in the CMS the text is parsed, and based on the rules set by the IAs, metadata terms from our cvs are suggested for that article. The content producer can then select metadata from the systems suggestions, if the term they want to use is not suggested they can search our cvs, if they still do not find their term they can send a request to the IAs for the term to be added to the CV.

This system works very well by striking a balance between the organic richness you get from user input and the consistency and structure achieved from a more traditional librarian approach to indexing.

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