Download Time: When Christine is Right, She’s Right
May 18th, 2006
We spotted this over at Robbin Steif’s Lunametrics blog:
“We must have looked at every problem a website could possibly have (including a site that had the most gorgeous product but no contact information or order information at all.) But the worst problems were the sites that loaded so slowly it was painful … The worst were the sites that loaded slowly and then still didn’t have the information easily accessible (or in plain view. Or a search box.) So I guess I need to point out that Christine was right about this one – waiting and then not finding what you want is painful.”


