March 5th, 2008
Web-based applications are different from content-based web sites because the users are involved in a transaction. In our work researching the usability of a content-based site, we focus on how users will find and react to the information. However, with web-based applications, there are many other considerations we account for.
In this week’s article for our email newsletter, UIEtips, I share some of the challenges we’ve seen users encounter in our usability tests of web applications. These are challenges you’ll want to look out for when users interact with your applications. I hope you enjoy it.
At UIE, a big part of our research agenda focuses on how to create web applications that delight users. In the upcoming months, we’ll share our tips and techniques in our weekly Usability Tools podcast.
What are some of the challenges you’ve had to address when building web-based applications?Tweet