Comments on: UIEtips article: Producing Great Search Results — Harder than It Looks, Part 2 http://www.uie.com/brainsparks/2008/07/14/uietips-article-search-results-part2/ UIE\'s latest insights on the world of design Fri, 5 Dec 2008 13:32:59 +0000 http://wordpress.org/?v=2.5.1 By: Pete http://www.uie.com/brainsparks/2008/07/14/uietips-article-search-results-part2/#comment-143584 Pete Thu, 21 Aug 2008 19:05:19 +0000 http://www.uie.com/brainsparks/?p=698#comment-143584 Hi Jared, I've noticed sites like clusty.com and powerset.com allow the user to view the documents in-line without having to leave the gallery / search results page. Are these inline document viewing widgets effective mechanisms for helping users mitigate pogosticking pain? Thanks! Pete Hi Jared,
I’ve noticed sites like clusty.com and powerset.com allow the user to view the documents in-line without having to leave the gallery / search results page.

Are these inline document viewing widgets effective mechanisms for helping users mitigate pogosticking pain?
Thanks!
Pete

]]> By: bbscan http://www.uie.com/brainsparks/2008/07/14/uietips-article-search-results-part2/#comment-143346 bbscan Wed, 06 Aug 2008 13:42:03 +0000 http://www.uie.com/brainsparks/?p=698#comment-143346 This is an absolutely terrific article. I have been working on a car review search engine (fasttie.com) for a while now and the article addresses all of the concerns that I have been running into. A problem I have found is that you start losing the forest for the trees when you have been working on it too long. At times it becomes hard to get the mindset back of a new user. This is an absolutely terrific article. I have been working on a car review search engine (fasttie.com) for a while now and the article addresses all of the concerns that I have been running into. A problem I have found is that you start losing the forest for the trees when you have been working on it too long. At times it becomes hard to get the mindset back of a new user.

]]> By: Aldra http://www.uie.com/brainsparks/2008/07/14/uietips-article-search-results-part2/#comment-142961 Aldra Fri, 18 Jul 2008 18:57:48 +0000 http://www.uie.com/brainsparks/?p=698#comment-142961 thanks for a great article. I hadn't seen findings about number of search results like that before. Seems like the only reason left to use a per page limit is response times. thanks for a great article. I hadn’t seen findings about number of search results like that before. Seems like the only reason left to use a per page limit is response times.

]]> By: Producing Great Search Results: Harder than It Looks, Part 2 - Talk http://www.uie.com/brainsparks/2008/07/14/uietips-article-search-results-part2/#comment-142708 Producing Great Search Results: Harder than It Looks, Part 2 - Talk Tue, 15 Jul 2008 15:23:08 +0000 http://www.uie.com/brainsparks/?p=698#comment-142708 [...] design patterns that have made your site more effective? Please tell us your thoughts on our Brain Sparks blog. Published Jul 15 2008, 11:17 AM by electric Filed under: Usability, [...] [...] design patterns that have made your site more effective? Please tell us your thoughts on our Brain Sparks blog. Published Jul 15 2008, 11:17 AM by electric Filed under: Usability, [...]

]]> By: Daniel Szuc http://www.uie.com/brainsparks/2008/07/14/uietips-article-search-results-part2/#comment-142674 Daniel Szuc Tue, 15 Jul 2008 09:34:11 +0000 http://www.uie.com/brainsparks/?p=698#comment-142674 Good reading :) Hi UIE ... Have teams you worked with provided insights as to the ways they try to better understand the data associated with a search result to better inform a customer decision? For example, what data would you need to display on a hotel room, car, mobile phone (to name a few) to get someone to buy? What do designers and researchers need to do to better understand what to display on a search result? This seems like a critical part of any search results -- displaying the precise product/service information in addition to pricing to inform a buy/no buy decision. Good reading :)

Hi UIE … Have teams you worked with provided insights as to the ways they try to better understand the data associated with a search result to better inform a customer decision? For example, what data would you need to display on a hotel room, car, mobile phone (to name a few) to get someone to buy? What do designers and researchers need to do to better understand what to display on a search result?

This seems like a critical part of any search results — displaying the precise product/service information in addition to pricing to inform a buy/no buy decision.

]]> By: Davee http://www.uie.com/brainsparks/2008/07/14/uietips-article-search-results-part2/#comment-142635 Davee Mon, 14 Jul 2008 19:32:29 +0000 http://www.uie.com/brainsparks/?p=698#comment-142635 Hi Jared, I'm appreciating your articles about search results. A thought came up for me with respect to the pogosticking idea. In general I agree that finding the right amount of data in the search result is generally a good idea. But reading the reasoning that sales decreased with increased pogostick behavior, made me immediately think of another possible cause for that correlation or at least influence. In your testing was the familiarity of the customer with the listed products somehow factored? It seems like customers very familiar with the products already, akin to "knowing what they want already" would look at the search results and be ready to make a purchase. But customers who were not as familiar might still be in a browsing state of mind and be more interested in product details and educating themselves. Therefore, the pogostick behavior might convey more what state of mind the customer is in, rather than attributing the behavior solely to distracting or tiring the user. Perhaps you already accounted for that influence in the tests, your newsletter only summarizes the results. But that's what struck me when I first read it. Perhaps others in their testing of search results can account for that as well. Best to you, -Davee Evans Hi Jared, I’m appreciating your articles about search results. A thought came up for me with respect to the pogosticking idea. In general I agree that finding the right amount of data in the search result is generally a good idea. But reading the reasoning that sales decreased with increased pogostick behavior, made me immediately think of another possible cause for that correlation or at least influence.

In your testing was the familiarity of the customer with the listed products somehow factored? It seems like customers very familiar with the products already, akin to “knowing what they want already” would look at the search results and be ready to make a purchase. But customers who were not as familiar might still be in a browsing state of mind and be more interested in product details and educating themselves. Therefore, the pogostick behavior might convey more what state of mind the customer is in, rather than attributing the behavior solely to distracting or tiring the user.

Perhaps you already accounted for that influence in the tests, your newsletter only summarizes the results. But that’s what struck me when I first read it. Perhaps others in their testing of search results can account for that as well.
Best to you,
-Davee Evans

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