Determining how and when to use a PDF on your web site can be tricky. Originally, a PDF was used as a way to view a document regardless of the viewer’s operating system or software used to create the document. It was a way to make a hard copy of a document more accessible. The [...]

Deciding how much content to put on your web pages can be a difficult task. There’s no standard guideline telling you when to use one long page or break your content into several pages. Often the content itself dictates the page length, but should it? In today’s UIEtips, we continue with part 2 of a [...]

Todd Zaki Warfel has just finished two years of research into the tools and processes used in prototyping web sites. His findings will be published in a book due out this fall and we’ve asked him to give a full-day workshop on the topic at UI14. Todd sat down with us to talk all about prototyping tools and processes, and previews his upcoming workshop at UI14.

When you visit a web site, you go there with a purpose. Perhaps it’s to buy a product, to do some research, to read an interesting article, or view an image. It’s rare to simply browse a web site with no particular intent. How you display your content so visitors can easily find what they [...]

A few weeks back we held a UIE Virtual Seminar with Pete Bell and Daniel Tunkelang of Endeca. These guys are the experts we go to when talking about designing for facets. As always, we had a number of excellent questions from the live audience that we couldn’t attend to during the seminar, so I got together with Pete and Daniel to record this podcast and cover a number of those remaining questions.

User research is now a critical tool in the toolbox of design teams. However, it only works well if you involve the right participants in the study. Having the participants that match the design’s audience will give the team feedback on what works well and where the design needs rethinking. By learning from the participants, the team [...]

In our next UIE Virtual Seminar, Recruiting for Usability Testing on Wednesday, September 30, usability testing expert Dana Chisnell shows you how to maximize your time and money on the right participants to get the right results.   User experience research lives or dies by the appropriateness of the participants in the study. UX researchers just [...]

I like to cook. I enjoy perusing cookbooks and discovering interesting ingredients that I haven’t use. Following a recipe is really just following a process, a proven way that has worked in the past. The folks at Cooks Illustrated created a formal process for testing out a recipe. They specialize in the “what if” scenario by testing out a recipe [...]

Things may be a little out of sync around the blog, especially regarding our podcasts, for the next day or so.

One of the most popular speakers in the history of our User Interface Conference is Gerry McGovern. Certainly most of that popularity is thanks to Gerry’s no-nonsense, customer-centric approach to content management strategy. Gerry joins us in this podcast to discuss customer care words and managing top tasks.