SpoolCast: Recruiting for Usability Testing Followup

Jared Spool

December 9th, 2009

Duration: 37m 40s | 22.5MB
Recorded: October, 2009
Brian Christiansen, UIE Podcast Producer
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User experience research lives or dies by the appropriateness of the participants in the study. If the participants match the real users, you’re set. But if the participants aren’t like the target users, the project probably dies an ugly death. Worse, the design that is based on the bogus data croaks in public.

Earlier this Fall, I asked usability testing expert Dana Chisnell to present a UIE Virtual Seminar on one of the trickier parts of user research projects—Recruiting for Usability Testing. In her presentation, she talked about how to source and screen participants, how to compensate them, and even why you should do the recruiting rather than outsourcing it. We had more excellent questions from the audience than we could ask during the live event. So, I sat down with Dana to record this podcast and cover some of the remaining issues. If you find yourself wanting more afterward, don’t forget you can still purchase a recording of the 90-minute session, Recruiting for Usability Testing.

During the podcast, Jared asked Dana to dig into these questions, and more:

  • Why recruit based on behavior, not demographics?
  • How many people should you recruit (as opposed to how many you should test) for a user research project?
  • How do you define recruiting criteria for a product that doesn’t exist yet?
  • How do you take time zones into consideration when recruiting for remote usability testing?
  • How do you word your subject lines in emails for the recruitment process?

Tune in to hear more about recruiting for your usability testing. Still have questions? Start the discussion in our comments, below.

One Response to “SpoolCast: Recruiting for Usability Testing Followup”

  1. Two Views on Recruiting for Usability Testing-Verlinda « Design+Research Says:

    [...] the other or are they different sides of the same coin? I highly recommend that you listen to the podcast and decide for yourself. One thing is certain –research participants who do not match the target [...]

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