How can we design systems that encourage the behaviors we want? In this episode, Jared speaks with Stephen Anderson about using human psychology in web apps to encourage users’ behavior.

Web-based applications are a different beast than other types of software or web sites. Web app designers not only have to take care of the users’ goals, but also ensure that the business needs are taken into account. The business needs can be complex. They come from all over the enterprise, originating from initiatives (like [...]

A followup conversation with Fred Beecher answering more questions about prototyping tools and techniques, after his popular, recent Virtual Seminar on the topic.

UIEtips 3/7/06: Interview-Based Tasks: Learning from Leonardo DiCaprio

Interview-based tasks are a radical usability testing technique, designed to counter problems that arise when assumptions are made about how users solve their own problems.

Back in October, we asked usability testing expert Beth Loring to present a UIE Virtual Seminar on how to Effectively Moderate Usability Tests. As is often the case, we got lots of great questions from the live audience, but just couldn’t get to them all. Adam and Beth got together to record this podcast and cover some of the remaining issues.

The topic of our next UIE Virtual Seminar is so important, and no one talks about it. On Thursday, January 28, Steve Portigal will deliver his talk: Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind. (Oh, and by the way, our last event sold out, so you’ll want to Register your [...]

This month, I’m making the rounds in New England, New York, and Old Washington DC. Presentation: Revealing Design Treasures of The Amazon STC NNE – Wednesday, January 13, 2010, 6pm The Northern New England Society for Technical Communicators Chapter Dion Center, Rivier College, Nashua, NH NYC UPA – Tuesday, January 19, 2010, 6pm New York [...]

With today’s additions to the UIE Web App Masters Tour, we complete our line up for the first stop in San Diego. (When is that, you ask? Why it’s March 23-24. We can’t wait to be there.) Joining the other seven presenters for our two-day deep dive into all things wonderful about Web Apps will [...]

Good news, everyone. We’ve lined up two more Masters for our UIE Web App Masters Tour. We’re thrilled to announce Bill Scott and Ken Kellogg will be joining us. Bill Scott First, let me say this: Bill is the nicest person on the entire planet. You’ll notice this the moment you talk to him. But [...]

Hot off the presses! We’ve just finalized two more Masters for the UIE Web App Masters Tour, Julie Zhuo and Christian Crumlish. We’re thrilled they can join us. Julie Zhuo The designers at Facebook try hard to make Facebook users happy. It’s a hard-to-please audience, and there’s 350 million of them. As Facebook’s Product Design [...]