Comments on: SpoolCast: Steve Portigal’s Deep Dive Interviewing Tips Revisited

By: Interviewing Users: Uncovering Compelling Insights – great Steve Portigal webcast | magnetise.pl

Wed, 15 May 2013 22:17:23 +0000

[...] http://www.uie.com/brainsparks/2010/05/11/spoolcast-steve-portigals-deep-dive-interviewing-tips-revi… [...]

By: All This ChittahChattah | Portigal Consulting year in review, 2010

All This ChittahChattah | Portigal Consulting year in review, 2010 — Mon, 20 Dec 2010 17:09:28 +0000

[...] was interviewed for a book about innovation in design for emerging markets and in a podcast with Jared Spool about user interviewing best [...]

By: » Radio Johnny: Indi Young on Non-Directed Interviews Johnny Holland – It's all about interaction » Blog Archive

Tue, 28 Sep 2010 12:37:36 +0000

[...] * SpoolCast: Steve Portigal’s Deep Dive Interviewing Tips Revisited [...]

By: All This ChittahChattah | We need your votes for our SXSW proposals!

All This ChittahChattah | We need your votes for our SXSW proposals! — Wed, 18 Aug 2010 20:13:11 +0000

[...] For more on interviewing, you can check out our UIE Virtual Seminar and the follow-up podcast we did with Jared Spool. [...]

By: All This ChittahChattah | ChittahChattah Quickies

All This ChittahChattah | ChittahChattah Quickies — Wed, 12 May 2010 05:03:41 +0000

[...] SpoolCast: Steve Portigal’s Deep Dive Interviewing Tips Revisited [UIE Brain Sparks] – Getting out into the world and actually interacting with real people who use, or potentially could use, your product or service is incredibly valuable. We tell our clients this constantly: the organizations who are most successful are the ones who are on intimate terms with how and why their customers use their product. But how? To answer that question, we invited our friend Steve Portigal, principal of Portigal Consulting, to conduct the UIE Virtual Seminar, “Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind”

Steve’s specialty is informing design decisions by getting on the ground and speaking directly with customers. And sharing how you can do the same. Today, we release the interview Jared Spool conducted with Steve after his seminar, following up with a number of additional audience questions. [...]