UIEtips: Are You Really Prepared for Your Usability Study? The Three Steps for Success

Jared Spool

June 22nd, 2010

Usability testing is a powerful tool. It guides the design of products. It informs us on the behaviors and expectations of users. And it gives teams a way to measure how close they are to achieving their goals.

Our clients recognize that usability testing is still the most effective way to ensure their designs meet users’ needs. But many teams are still struggling with questions about the tool: How do they ensure they are getting the most out of every test? Are they as prepared as they need be? Are they getting everything they should from the tests results?

In this week’s UIEtips article, UIE alumni Christine Perfetti provides us an excellent article about how to ensure you’re truly prepared for your usability studies. Christine worked at User Interface Engineering for eight years and is a recognized expert in the world of design and user research. I’m delighted to have Christine back to write an article for our readers. I think you’ll enjoy it.

Read the article, Are you Really Prepared for Your Usability Study? The Three Steps for Success.

I also wanted to tell you about a great event focusing on user research and usability testing. This August, Christine will be teaching the 2-day Usability Bootcamp in San Francisco and Boston. In the workshop, Christine shares techniques for conducting user research, developing personas, and running your usability tests.

If you’ve been to one of UIE’s events and seen Christine speak, you already know how insightful her workshops can be. Whether you’ve been conducting user research and usability tests for years or you’re just starting out, you’ll want to attend this event.

Plus, we have a special promotion just for you. If you sign up by July 14 using promotion code “UIEtips,” you can attend the 2-day event for only $795—a savings of $300 off the regular price. And each attendee receives free copies of Rosenfeld Media’s books Remote Research and Prototyping.

What challenges have you had conducting usability tests? How have your testing techniques worked for you? I’d love to hear what you’re doing.

3 Responses to “UIEtips: Are You Really Prepared for Your Usability Study? The Three Steps for Success”

  1. Daniel Szuc Says:

    Thanks Christine.

    What are some of the best ways to communicate results to the team to ensure that the results get rolled back into the design?

    rgds,
    Dan

  2. UIEtips: Are You Really Prepared for Your Usability Study? The … | usability Says:

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  3. Heather Says:

    Nice article, but what happens with those results? I think it needs to be pointed out that, in many cases, you will end up with conflicting results; The test is great to be able to run, but how do you decide which items of feedback to take and which to toss? There needs to be analysis on the results of the test, to determine next steps and user flukes.

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