Archive for December, 2010

19 Lessons from United Airlines on How To Build A Crappy Survey

As I was boarding my fourth airplane for the week, I noticed a wifi decal on the fuselage. I’ve used wi-fi on planes before (primarily Virgin America, my favorite airline), but this was the first time I saw it on a United flight (and I’ve flown 74 United flights so far this year). While I [...]

SpoolCast: Kristina Halvorson’s “Message and Medium: Better Content by Design” UI15 Session Sample

At this year’s User Interface Conference, Kristina Halvorson presented “Message and Medium: Better Content by Design.” Here’s a sample of her talk from the conference.

The Most Popular Podcasts of 2010 – Part 2

In part 2 of our two-part series, we focus on three more of our most popular podcasts of 2011. (Did you miss part 1? No problem, you can still get a run-down on part 1.) One podcast is an interview with web form guru Luke Wroblewski. Another podcast is an excerpt for one of the [...]

The Most Popular UIE Podcasts of 2010 – Part 1

We know that people have a preference when it comes to learning environments. Some like to learn by reading about the subject matter. Others prefer an in-person environment. And some would rather listen to audio recordings. We try hard to accommodate all these learning environments for you. There are the articles we publish on our [...]

UIEtips: What Makes a Good Deliverable

Deliverables are the bread-and-butter of the UX profession. We produce a ton of them. We’re constantly reading them. We send them to our clients and hope for their comments. Our deliverables need good design. They perform a function, just like the work they’re describing. They either do their job well, or they miss the boat. [...]

UIE Book Club Today! Peter Morville’s Search Patterns

This is all very exciting. Our second UIE Book Club is almost upon us. I’m so excited you’ll be part of it. Join us today at 2pm Eastern, 1pm Central, and 11am Pacific. (If you’re in Mountain Time, you’re definitely clever enough to figure out the pattern. Except for Arizona. Those folks mess me up [...]

UIE Book Club: Peter Morville on Search Patterns

UIE Book Club: Peter Morville on Search Patterns December 6, 2010 2pm ET / 1pm CT / 11am PT Let’s talk about search! Earlier this year, Peter Morville and Jeffery Callender gave us their comprehensive book, Search Patterns. If you work on a web site or intranet where you want your users to find and [...]