By: Michele Ide-Smith

Michele Ide-Smith — Sat, 28 Apr 2012 06:55:13 +0000

The things that have worked really well for me in design critiques are:
- having a set of ‘rules’ on the wall, encouraging any feedback and explaining how the session will work
- inviting the whole project team and colleagues in other teams if possible (including developers, testers, project managers, product managers, technical authors and other user experience practitioners)
- running through the designs with everyone when they arrive
- standing back and listening in to what people have to say about the designs, rather than defending design decisions
- asking people to put comments and ideas on sticky notes on the relevant designs – we then review the comments and suggestions together and discuss them (at this point I try to remain in a facilitator role, but explain reasons behind the designs without being defensive)
- offering chocolates or biscuits to encourage team members to come along!

Comments on: UIE Tips: What Goes into a Well-Done Critique?

By: Michele Ide-Smith