Comments on: UIEtips: Activity Analytics for Web Apps http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/ UIE\'s latest insights on the world of design Wed, 19 Jun 2013 13:13:40 +0000 hourly 1 http://wordpress.org/?v=3.4.1 By: Billy http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/comment-page-1/#comment-241672 Billy Mon, 03 Dec 2012 17:36:12 +0000 http://www.uie.com/brainsparks/?p=8507#comment-241672 I'm seriously looking at Klaviyo. Cohort metrics is necessary for subscription-based models. I’m seriously looking at Klaviyo. Cohort metrics is necessary for subscription-based models.

]]> By: Matt de Leon http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/comment-page-1/#comment-240323 Matt de Leon Sat, 24 Nov 2012 16:17:57 +0000 http://www.uie.com/brainsparks/?p=8507#comment-240323 Curious if you've experimented with analytics services like Mixpanel? It's incredibly flexible and the daa visualization tools are powerful. I use Mixpanel tp capture everything from errors a user sees to profiling the performance of a piece of code in my app. There are several SaaS tools in the marketplace that solve exactly the problem you're describing. Curious if you’ve experimented with analytics services like Mixpanel? It’s incredibly flexible and the daa visualization tools are powerful. I use Mixpanel tp capture everything from errors a user sees to profiling the performance of a piece of code in my app. There are several SaaS tools in the marketplace that solve exactly the problem you’re describing.

]]> By: Keith http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/comment-page-1/#comment-239595 Keith Mon, 19 Nov 2012 12:44:45 +0000 http://www.uie.com/brainsparks/?p=8507#comment-239595 Tealeaf is really good at providing the inpage insight with forms. Easy to set up events on the fly . Quite pricey but if you have high volumes of traffic using complex forms it will pay back the investment. There may be cheaper tools that will give you 80% of the benefit . Tealeaf not so good on non form pages although heard clicktale may address this issue Tealeaf is really good at providing the inpage insight with forms. Easy to set up events on the fly . Quite pricey but if you have high volumes of traffic using complex forms it will pay back the investment. There may be cheaper tools that will give you 80% of the benefit . Tealeaf not so good on non form pages although heard clicktale may address this issue

]]> By: Chris http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/comment-page-1/#comment-239245 Chris Fri, 16 Nov 2012 13:05:45 +0000 http://www.uie.com/brainsparks/?p=8507#comment-239245 Similar to Michaels comment, Webtrends tracking can be linked to page level events, even going so far as to have heat maps reporting and real time activity streaming. Additionally, neither GA or Webtrends use server logs for their data. Please be careful when you name drop, as your article presents inaccurate information. Similar to Michaels comment, Webtrends tracking can be linked to page level events, even going so far as to have heat maps reporting and real time activity streaming. Additionally, neither GA or Webtrends use server logs for their data.

Please be careful when you name drop, as your article presents inaccurate information.

]]> By: AJ http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/comment-page-1/#comment-239193 AJ Thu, 15 Nov 2012 21:34:52 +0000 http://www.uie.com/brainsparks/?p=8507#comment-239193 Our IT partners built a phenomenal activity based analytics system. The trouble is building a good mechanism to analyze the data and tell a story. We have the data, and its good, but I am struggling to work with the data at the aggregate. I want to determine things like did a user click on that optional feature and enter data, or just look at it. Our IT partners built a phenomenal activity based analytics system. The trouble is building a good mechanism to analyze the data and tell a story. We have the data, and its good, but I am struggling to work with the data at the aggregate. I want to determine things like did a user click on that optional feature and enter data, or just look at it.

]]> By: Jan http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/comment-page-1/#comment-239190 Jan Thu, 15 Nov 2012 20:19:14 +0000 http://www.uie.com/brainsparks/?p=8507#comment-239190 This is exactly what we are trying to solve with our start up www.uxpro.be It looks at measuring user experience from a task or activity perspective. People do tasks or perform activities and while doing this our system captures what happens: screens displayed, features used, errors made by the user, etc. It gives context to what your users are doing and help you understand why they are doing things. Currently we are in private beta but still are looking for people to help us improve the service. So if you don't have the datastore maybe we can help. This is exactly what we are trying to solve with our start up http://www.uxpro.be It looks at measuring user experience from a task or activity perspective. People do tasks or perform activities and while doing this our system captures what happens: screens displayed, features used, errors made by the user, etc. It gives context to what your users are doing and help you understand why they are doing things. Currently we are in private beta but still are looking for people to help us improve the service. So if you don’t have the datastore maybe we can help.

]]> By: Michael Whitaker http://www.uie.com/brainsparks/2012/11/15/uietips-activity-analytics-for-web-apps/comment-page-1/#comment-239181 Michael Whitaker Thu, 15 Nov 2012 18:43:48 +0000 http://www.uie.com/brainsparks/?p=8507#comment-239181 Hi there, This statement that a tool like Google Analytics cannot capture non-page interactions is wrong. Google Analytics in particular has a whole tracking methodology called event tracking that is designed for the types of interactions described in the article. We have routinely been tracking error messages in Google Analytics for a long time (eg http://www.michaelwhitaker.com/blog/2009/09/14/surprising-checkout-error-analysis/) Michael Hi there,

This statement that a tool like Google Analytics cannot capture non-page interactions is wrong. Google Analytics in particular has a whole tracking methodology called event tracking that is designed for the types of interactions described in the article. We have routinely been tracking error messages in Google Analytics for a long time (eg http://www.michaelwhitaker.com/blog/2009/09/14/surprising-checkout-error-analysis/)

Michael

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