UIEtips: Conducting Usability Research for Mobile

Jared Spool

February 27th, 2013

In this week’s UIEtips, I speak with Cyd Harrell on conducting user research on mobile devices.

Here’s an excerpt from the article

Jared: Does mobile usability testing require a lot of hardware?

Cyd: It can. I think there’s a bit of a perception that it requires more than it actually does. If we’re going with the traditional lab model, and we want to take perfect videos and to get every single mobile device that our audience might use all lined up in the lab. Pretty soon, we’re indeed talking about 20 pieces of hardware in addition to what we’d normally have for a test.

But there are ways minimize it a bit, and there are ways to do it without adding on too much hardware. Think a little bit more about how you might do a guerrilla research study or how you might do a study in a home or even how you might do a remote study, which is just starting to become possible with some of the new developments. It’s pretty exciting what’s going on these days.

Read the article: Conducting Usability Research for Mobile.

How do you conduct mobile usability testing? Tell us about it below.

One Response to “UIEtips: Conducting Usability Research for Mobile”

  1. Chris Burke (Dept. Chairman of Usability & Design)) Says:

    Currently, I ask instructors of Usability and Design courses to show students how to leverage an online prototyping tool like Solidify from Zurb, or Invision. These help students quickly convey their ideas to usability participants, get user feedback, and iterate their designs, before beginning their production work. Capturing participants feedback is still challenging. Solidify provides a results sheet of data and clicks, but qualitative information is still best received through “contextual inquiries”, “think-aloud”, and occasional video captures. Sure would like to see the folks at “Clearleft” build a mobile version of their software… ;)

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