Conducting Usability Research for Mobile Apps

Jared Spool

January 23rd, 2014

Mobile changes everything about how we conduct usability research. With the right strategy, we can quickly understand our users’ behavior, wherever they are.

Join Cyd Harrell at the UX Immersion Mobile Conference, April 7-9 in Denver to learn the latest techniques for interviewing, gathering data, and involving your entire team.

You’ll learn how to:

  • Lead strong mobile-research evaluations
  • Envision studies even at the concept stage
  • Determine when to do (or not do) usability testing
  • Use mobile-research tools to study users’ questions
  • Recruit users for specific operating systems
  • Involve teams and stakeholders in the research

At Cyd’s workshop, Conducting Usability Research for Mobile Apps, you’ll participate in small-group and individual activities to hone your research and interview techniques. Wear comfortable walking shoes; you’ll need them for observing mobile users on-the-go. You’ll also dig into some diary studies to see what “research platform in your pocket” means.

You’ll discuss:

  • Designing a mobile-specific research plan
  • Collecting user data with mobile devices
  • Conducting user interviews on-the-go
  • Adding research — without blowing budgets

Cyd’s been doing remote research since 2007. When she was at Bolt | Peters she even developed methods to broadcast remote research sessions to observation teams. Today, as the UX lead for Code for America, Cyd regularly performs research on mobile phones from low-income residents through smartphone-happy elite populations.

In short, she’s The Expert. So don’t miss her at UXIM14.

A Tool No UX Designer Should Be Without

One of the tools Cyd uses for remote usability studies is her document camera. It’s a great way to have remote teams participate and to permanently capture the study. Get your own IPEVO document camera when you register for the UXIM Mobile Conference by January 30. Find out more about all the workshops and the IPEVO camera at UXIM.co.

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