UIEtips: Scenarios and Journey Maps Help Designers Become Storytellers

Jared Spool

May 7th, 2014

In today’s UIEtips, Jared Spool explains how storytelling is the core of design communication. Here’s an excerpt from the article:

Knowing how to change the users’ behaviors is one thing. Knowing which behaviors to change is another.

There are often many approaches to improving a design. Everyone can think they are working towards a better overall experience, but if each team member chooses a different approach, the design becomes confusing and complex.

When we’re working on a team, getting the entire team to work together from the same approach becomes job one. Smaller teams (such as those with six or less folks) have always had an easier time of this than larger ones. This is because it’s more likely the smaller teams are checking in and talking to each other.

Fortunately, there’s help for larger teams. It comes in a technique that is as old as humanity – storytelling.

Read the article Scenarios and Journey Maps Help Designers Become Storytellers.

How do you encourage creating stories in your design team? Tell us about it below.

Add a Comment