UIE Newsletter: Perspectives over Power: Habits of Collaborative Team Meetings

Jared Spool

August 12th, 2015

We’ve all been in productive, energetic meetings and we’ve been in dragged out, nothing accomplished, pull your hair out meetings. The difference between the two types of meetings comes down to planning and facilitating. In our research, we’ve found teams that have the most effective meetings create a particular type of experience and they follow a specific set of characteristics to ensure a successful meeting.

Here’s an excerpt from the article:

As we were studying the different teams, we realized the outcomes in the more effective meetings didn’t happen by chance. They were quite intentional.

These teams had built up a toolbox of tricks and techniques that they regularly employed to get the most out of their meetings. The less effective teams tended to walk into the room and improvise how they were going to get their results. “How do we want to do this?” was a familiar starting refrain in many of these meetings.

We noticed the more effective teams spent more time preparing for the meeting than the less effective teams. In setting up the meeting, they’d discuss the approach they’d use and exactly what they wanted to get out.

Read the article: Perspectives over Power: Habits of Collaborative Team Meetings

What methods do you use for successful and productive meetings? Tell us about it below.

You Are the Inspiration for UI20

Jared Spool

August 11th, 2015

There’s no rest for the weary when it comes to keeping your UX design skills up to date. Constant changes are often overwhelming and at times frustrating.

That’s why I designed this year’s UI20 workshop topics and speakers with you in mind. You deserve to learn from the very best on the most critical challenges you face when it comes to user experience.

Don’t miss the opportunity to come to Boston, November 2–4, to gain skills and soak up knowledge from these full-day workshop leaders:

  • Kim Goodwin: Drive design decisions from scenarios of what your users will do with the design.
  • Marc Stickdorn: Move beyond digital design, delivering delightful cross-channel experiences.
  • Nathan Curtis: Build a cohesive cross-product experience with defined standards and workflows.
  • Bruce McCarthy: Become part of the product strategy conversation by contributing UX perspectives.
  • Erika Hall: Cost-effective techniques to bring user-focused decision-making all through your project.
  • Steph Hay: A design process that starts with the conversation you want your customers to have.
  • Jenn Lukas: Communicate your design’s intent with the same language your developers use.
  • Jeff Gothelf: Move to Lean UX and discover and build what customers really want and need.

Explore all the workshops and sign up early. Year over year, this conference sells out and to guarantee the workshops of your choice, it’s best to register now.

And do make sure you track me down at the conference and tell me about the cool user experience designs you’re working on.

UIE Newsletter: Content-First Design

Jared Spool

August 5th, 2015

In this week’s UIE newsletter, we reprint an article from Steph Hay. In it she investigates the art of interactive storytelling in the video game industry.

Here’s an excerpt from the article:

Game designers start with the story. What they add to the experience complements and builds on the core story; it doesn’t distract from the priority of “accomplish goal,” even when that takes a year longer than expected, as was the case with Journey, Sony’s award-winning game from thatgamecompany.

They design for discovery—learning in the moment not only increases retention and engagement, but it’s delightful and emotionally empowering.

Read the article: Content-First Design.

How could your company benefit from designing for discovery? Share your thoughts with us below.

A UX Advantage Podcast with Karen McGrane: Shifting To Continuous Deployment

Sean Carmichael

August 3rd, 2015

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The speed of Agile delivery fundamentally changes the work process and puts new demands on the design cycle. What happens when the notion of deadline dates is replaced with a continual stream of experience enhancements by everyone in the organization?

That is just one of the questions being addressed at the UX Advantage conference. Karen McGrane and Jared Spool will be your hosts as they have meaningful conversations on a series of topics with top design executives.

In this podcast, Karen tackles the UX Advantage topic, Shifting to Continuous Deployment.

Join us in Baltimore August 18-19 for UX Advantage. For more information, visit uxadvantage.com.

Recorded: July, 2015
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July Free Resources – Articles & Podcasts

Adam Churchill

July 31st, 2015

Recent Articles

  • The New Design Leader Emphasizes Leadership by Jared SpoolUser research is the most effective tool for bringing the user into every conversation. Smart design leaders prioritize their team’s user research capability above design skills. Understanding the user and their needs will drive great design.
  • Hiring UX Experts Versus Giving Your Team Their Own UX Skills by Jared SpoolBringing on someone with skills and training the rest of the team in those skills are not mutually exclusive activities. In fact, they are quite synergistic. The UX Expert can act as a coach and leader, helping the team become self sufficient in the long term.
  • Making Companies Competitive by Expanding Design’s Role by Jared SpoolProfessionals are making decisions that affect the experience of the people who use their products or services, even if they aren’t the direct customers of their company. Those decisions can either frustrate or delight.

Recent Podcasts

UI20: Detailed Descriptions on All 8 UI20 Workshops

Lauren Cramer

July 31st, 2015

Explore the UI20 daylong workshops in great detail

Monday, November 2 workshops

Wednesday, November 4 workshops

 

 

A UX Advantage Podcast with Karen McGrane: Why Marc Rettig?

Sean Carmichael

July 30th, 2015

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There are always burning questions about how to get organizations to be more design-centric and what better way to learn than from someone who has done it. Marc Rettig has been helping organizations make the transition for 30 years. In this podcast, Karen McGrane shares why he was chosen as one of the keynote speakers for UX Advantage.

Join us in Baltimore August 18-19 for UX Advantage. For more information, visit uxadvantage.com.

Recorded: July, 2015
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UIE Newsletter: The New Design Leader Emphasizes Leadership

Jared Spool

July 29th, 2015

In this week’s article, I discuss the changing roles of a design leader, whose focus should be more on leadership than on design.

Here’s an excerpt from the article:

As we learn more about the current cohort of design leaders—the ones who are making their organizations more competitive through design—we find they are nothing like this mythical ideal super-designer. Their superpowers aren’t turning everything they touch into beautiful works to be idolized.

Instead, they focus more on leadership than on design. That isn’t to say they ignore design, rather that great design is the touchstone by which they bring everyone together.

Read the article: The New Design Leader Emphasizes Leadership.

How do you define a successful design leader? Share your thoughts with us below.

A UX Advantage Podcast with Karen McGrane: Taking Advantage of Fear

Sean Carmichael

July 28th, 2015

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The belief of public failure or marketplace irrelevance can drive an organization to change. How does a UX leader exploit this corporate fear? What transforms the momentum from fear into positive change within the organization?

Those are just some of the questions being addressed at the UX Advantage conference. Karen McGrane and Jared Spool will be your hosts as they have meaningful conversations on a series of topics with top design executives.

In this podcast, Karen tackles the UX Advantage topic, Taking Advantage of Fear.

Join us in Baltimore August 18-19 for UX Advantage. For more information, visit uxadvantage.com.

Recorded: July, 2015
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Get Insights from Marriott, Nasdaq, Fidelity, and PayPal at the UX Advantage Conference

Lauren Cramer

July 23rd, 2015

The UX Advantage Conference in Baltimore, August 18–19, has 14 inspirational pioneers who are delivering user experience as a competitive advantage to their organizations. In live, on-stage interviews, Jared Spool and Karen McGrane interview the design leaders who are at the forefront of redefining their industries.

You’ll hear how:

  • Lean UX methodology at PayPal has changed the way teams work
  • User research helped the Nasdaq design team get a “seat at the table” and affect future company strategy
  • Prototypes paved the way in helping the Marriott organization understand the relevance a design brings to different markets
  • The design team at Fidelity works with the executive team to promote customer experience as the top priority