December 17th, 2014
The so called Digital Divide is increasingly being filled with mobile devices. Because of that, you need an understanding of how your designs are appearing and behaving on smaller screens. Cyd Harrell is an expert on user research, and the one we to turn for mobile research. She says that it’s not just how your designs display on these devices but also the behavior of your users as they interact on these more personal gadgets. Users consider their mobile phones to be a much more private device than a desktop computer.
In her virtual seminar, Mobile Research Techniques: Beyond the Basics, Cyd talks about the challenges of mobile, and how to get accurate, natural results from participants in what may be an unnatural research setting. The audience had a bunch of great questions for Cyd during the live seminar and she joins Adam Churchill to answer some of those in this podcast.
- Can you apply a diary study to something other than a mobile design?
- How many different devices should you have in your sample?
- Are there any lightweight techniques for doing mobile research?
- Have you done any research on a cross-device interaction?
- What are the right number of participants and amount of time for a diary study?
- During a diary study, do you use more open ended questions?
- How does recruiting for a mobile research study differ from normal recruiting?