UIEtips: Attaining a Collaborative Shared Understanding

Jared Spool

May 14th, 2014

In this week’s UIEtips, we look back at an article that discusses two types of shared understanding we uncovered and how one of them is far more likely to end with a successful design.

Our next virtual seminar with Dan Brown covers shared understanding and how you and your team interprets and responds to everyday design challenges. Join us on May 15, 2014 for our next virtual seminar, Make Collaboration Happen, Even with Stubborn People.

Here’s an excerpt from the article:

I remember seeing an architect who talked about his best projects. When he walked through the finished building for the first time, he said it felt completely familiar because it matched exactly what he’d imagined years before. His intention had made it all the way through the implementation process.

Seeing our designs rendered exactly as we imagined them is exciting. Yet it’s frustrating when our designs aren’t implemented the way we were thinking.

As we study what makes design teams successful, shared understanding keeps bubbling up to the top of our list. Teams that attain a shared understanding are far more likely to get a great design than those teams who fail to develop a common perception of the project’s goals and outcome.

Read the article: Attaining a Collaborative Shared Understanding.

Which approach (contractual or collaborative) do you feel would be most effective in helping your team to attain shared understanding? Leave us a note below.

Just 2 Days Left To Secure the $1,395 Price

Lauren Cramer

May 14th, 2014

If you’ve been thinking about attending the User Interface 19 Conference in Boston, October 27-29, now is the time to register. Secure the lowest price of $1,395 for the full conference when you register by May 15, 2014.

The 8 workshops at UI19 will help you understand your users’ needs and create experiences that engage and delight. Leave the conference ready to spark effective and productive change within your organization.

Microinteractions

Dan Saffer

Presenting Data Well

Stephen Anderson

Reserve your spot and save money

Register by May 15 and get the lowest price of $1,395.

Sarah Horton and Jonathan Lazar – Accessibility Research Methods

Sean Carmichael

May 9th, 2014

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[ Transcript Available ]

A Podcast for Everyone artwork

Accessibility research can help us better understand how people with disabilities use the web and what we in product design and development can do to make that experience more successful and enjoyable. However, accessibility research is often carried out in academia. The valuable insights gained through research are shared and built upon among scholars, but often do not make their way into the practice of people who are designing and building digital products and services.

In this podcast we hear from Dr. Jonathan Lazar, a computer scientist specializing in human-computer interaction with a focus on usability and accessibility. Jonathan has done a great deal of work bridging the gap between research and practice. He joins Sarah Horton for this episode of A Podcast for Everyone to answer these questions:

  • What are different accessibility research methods and what they are good for?
  • And when are they most effective in the product development lifecycle?
  • What are the broad benefits of accessibility research?
  • How can you get organizational buy-in for conducting accessibility research?
  • How can researchers and practitioners work together to advance accessibility?

Resources mentioned in this podcast

Recorded: April, 2014
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UIEtips: Scenarios and Journey Maps Help Designers Become Storytellers

Jared Spool

May 7th, 2014

In today’s UIEtips, Jared Spool explains how storytelling is the core of design communication. Here’s an excerpt from the article:

Knowing how to change the users’ behaviors is one thing. Knowing which behaviors to change is another.

There are often many approaches to improving a design. Everyone can think they are working towards a better overall experience, but if each team member chooses a different approach, the design becomes confusing and complex.

When we’re working on a team, getting the entire team to work together from the same approach becomes job one. Smaller teams (such as those with six or less folks) have always had an easier time of this than larger ones. This is because it’s more likely the smaller teams are checking in and talking to each other.

Fortunately, there’s help for larger teams. It comes in a technique that is as old as humanity – storytelling.

Read the article Scenarios and Journey Maps Help Designers Become Storytellers.

How do you encourage creating stories in your design team? Tell us about it below.

Register for UI19 by May 15 to Secure the Lowest Rate

Jared Spool

May 7th, 2014

Take advantage of the $1,395 Rate – Register by May 15

Save money and guarantee your spot in the workshops of your choice. Register for the User Interface 19 Conference, October 27–29, in Boston at the lowest rate of $1,395 by May 15.

    “Both the workshops and speeches were extremely useful and inspiring. The whole experience was beyond my (high) expectations!”

- Juha Rouvinen

Watch the UI19 Preview Video

Your UI19 Registration Includes:

  • Immediate access to UIE’s All You Can Learn for one year. This resource includes virtual seminars from many of the UI19 workshop leaders plus past conference recordings
  • Two daylong workshops and a day of featured talks from the workshop presenters
  • Complete conference materials from all the workshops and talks
  • Access to video recordings of the featured talks through All You Can Learn
  • A designer’s toolkit to help you create and communicate your design ideas

Save your spot, guarantee your workshops, and get the lowest price when you sign-up by
May 15.

UX Thursday Event with Jared Spool is Back in Detroit!

Lauren Cramer

May 7th, 2014

Yup, that’s right, on June 26th UX Thursday will return to Detroit with a bevy of UX luminaries. And you can join them all for just $99 bucks!  (Your cell phone bill is higher than that, right?)

Keynotes will include Jared Spool and Dana Chisnell from UsabilityWorks and will be held at the city’s iconic Gem Theater.

As always, there will be 6 other top local speakers there to share case studies of real-world UX projects, so start getting excited NOW! Stay tuned for more information on the amazing speakers and presentations we’ve got in store for you.

You can also check out this video of last year’s show highlights. We hope to see you there but these events always sell out quickly, so don’t wait to sign up.

Strengthen your UX Skills with 8 Daylong Workshops

Lauren Cramer

May 1st, 2014

Come to UI19 in Boston, October 27-29 for two days of hands-on workshops and one day of talks. Leave with a jolt of confidence that you can create the kinds of user experiences others will envy.

We’ve put together some of the brightest, most ingenious minds of our time to help you meet the UX challenges you are facing now.

Microinteractions

Dan Saffer

Presenting Data Well

Stephen Anderson

Reserve your spot and save money

Register by May 16 and get the lowest price of $1,395.

UIEtips: Misconceptions about Collaboration

Jared Spool

April 30th, 2014

In today’s UIEtips, Dan Brown of EightShapes discusses the three ways in which people misunderstand collaboration. You’ll be much more successful encouraging collaboration with an understanding of these misconceptions.

Want more of Dan’s thinking about design teams and collaboration? Join us on May 15 when he presents our next virtual seminar, Make Collaboration Happen, Even with Stubborn People.

Here’s an excerpt from the article:

Sometimes, people think of collaboration in very simple terms, ignoring the planning, structure, and organization it requires. There are three common misconceptions that oversimplify collaboration, as discussed next:

Throw smart people together. Suffice it to say that working with smart people is satisfying and challenging. But collaboration isn’t just about smarts. It’s about providing a framework for working together. Just as important as intelligence is a willingness to work within the framework.

Read the article Misconceptions about Collaboration.

How do you encourage collaboration in your team? Tell us about it below.

UIEtips: Pleasure, Flow, and Meaning — The 3 Approaches to Designing for Delight

Jared Spool

April 24th, 2014

Here’s an excerpt from the article:

We can measure a design on a scale from frustration to delight. The middle of this scale is a neutral point, where the design is neither frustrating nor delightful. It doesn’t suck, but it’s not remarkable either. It’s just a neutral experience.

When improving a bad design, we first must remove the frustrating bits to get to that neutral point. Observation of the users’ experience, followed by careful rethinking of the design can remove everything that’s introducing frustration.

Improving the design from the neutral point, to introduce delight is a different process. It’s additive, whereas getting to the neutral point is reductive. We have to know what to add to make the experience become delightful.

Read the article Pleasure, Flow, and Meaning — The 3 Approaches to Designing for Delight.

What approach does your team take to add delight to your design? Tell us about it below.

The Aura, Excitement, and Energy of the UI19 Conference

Lauren Cramer

April 22nd, 2014

Registration now open for the User Interface 19 Conference.

Find out what’s going on. Find out what matters most.