UIEtips: Customizing Help and Tips by Input Type

Jared Spool

June 11th, 2014

It’s not uncommon that an interaction for an app on a mobile device is completely different than a desktop. Could inline help be the answer to communicating the necessary action? It’s not so easy as that as Luke Wroblewski points out in this week’s UIEtips. You still have to surface the hidden interface.

Thinking about mobile design first is Luke’s mantra and what he’ll focus on in his full day workshop at this year’s User Interface Conference, October 27-29 in Boston. Explore how Luke will shift your thinking beyond the desktop.

Here’s an excerpt from the article:

A common way to provide relevant bits of guidance inside an application is through inline help. Inline help is positioned where it’s most useful in an interface and made visible by default so people don’t have to do anything to reveal it. This makes it an effective way to tell people how to use an interface. But what happens when those instructions vary by input type.

Read the article: Customizing Help and Tips by Input Type.

How do you and your team create interfaces that work with different screen sizes and input types? Leave us a note below.

Get Access to UX Immersion Mobile Conference Recordings

Lauren Cramer

June 10th, 2014

Missing the UX Immersion Mobile Conference doesn’t mean you have to miss out on the great content. You can still experience it with 8 top notch designers teaching you how to design for mobile. Here’s what some attendees had to say:

By far the best conference I have ever been to. This conference touched on everything from workflow, content and prototyping to coding, design and architecture.
– Kristi

UXIM is probably the best conference I’ve attended. Ben, Luke, Brad, and Karen are brilliant.
– Dan

UX Immersion was a great conference. I only wish I could have attended all the talks.
– Jim

What I look for in a conference is to get inspired. Check that box. I appreciate the storytelling
from all speakers
– Maria

Strengthen your UX skills with recordings from UX Immersion Mobile Conference

Get access to all 8 UX Immersion Mobile videos for just $23/month through All You Can Learn by UIE. Additionally, your subscription allows you to view any of the 170+ seminars in addition to these conference recordings.

Get Access to the Recordings


Wanted: Amazing Web Developer Intern

Adam Churchill

June 10th, 2014

We’re looking for an amazing Web Developer Intern for a paid, 4-month internship. It starts in August 2014 in our offices just north of Boston.

Fast Forward Four Months…

We’d like to thank you for doing a fantastic job as our 2014 Fall Web Developer Intern. You’ve excelled at maintaining, editing, and documenting our stable of web properties. You created all of our outbound HTML emails in your time at UIE, and managed those campaigns through our email service provider.  

Your site development skills are top-notch, as you worked closely with our web team to improve a new online subscription program. You worked your magical HTML5, CSS3, and Javascript/JQuery skills to get our next version closer to what our users want. You updated it with new content in our ExpressionEngine-based Content Management System and, because of you, this new program has been a huge a success.

To top it off, you’ve even helped us mine some useful data from multiple databases for our Director of Marketing.

Thanks for your energy, enthusiasm, and initiative during your internship. We know you’ll succeed at your future ventures.

Now back to today…

If you’d like this to be your story, send us:

1) Your resume 

2) A half-page write up of your most significant web development accomplishment

While we’re less concerned with your skills and qualifications, we won’t compromise on your ability to deliver team results. We’ll be back to you in 48 hours if you can follow these simple directions and have what it takes to achieve something special.

You might even want to check out our sites— http://ui19.uie.com/, http://aycl.uie.com/, http://www.uie.com/ —for some insight into what we’re doing. We think you’ll be excited by where we are today and the challenge to get us where we’re going.

You will work in our North Andover offices. (Sorry, we don’t hire remote employees, or those not already in the United States.) We’ll provide all the equipment you need, including Apple hardware and Mac software to bring out the best in your talents and skills.

We’d like this internship to begin in early August, with the ideal individual working 30 to 40 hours per week, but offer flexibility to the right candidate.

Send your resume and write-up to: WebDevInternJob@uie.com

or: Adam Churchill / Director, Online Products / User Interface Engineering

510 Turnpike Street, Suite 102  North Andover, MA 01845

UIEtips: Content and Design Are Inseparable Work Partners

Jared Spool

June 4th, 2014

It’s not uncommon within organizations that web site content is treated differently and separately from the web site design process. Yet the users do not separate the two and see it as one experience. When the content and design process are not done hand-in-hand, poor user experiences is often the result. Today’s article focuses on this issue.

Tying together your content and design process is such an important issue that we’ve brought in Steph Hay to do a full day workshop on it at the UI19 Conference in Boston, October 27-29. Steph will show you how to map conversations as a first step to designing customer-centric user experiences.Learn more about Steph’s workshop.

Here’s an excerpt from the article:

It’s not news that the content is the important part of the design. For years, Karen McGrane has told us that working on the design without considering the content is like giving your best friend a beautifully wrapped empty box for their birthday. They’ll enjoy opening it, but will be sorely disappointed with the entirety results. And recently, Steph Hay reminded us that “content is the entire reason people come to the design in the first place.”

The new thinking is that content creation and management cannot be a separate endeavor from design creation and management. That we need to inseparably integrate the two, structurally and organizationally, to create great experiences.

Read the article: Content and Design are Inseparable Work Partners.

What can your organization do to make design and content feel more integrated? Tell us about it below.

Four or More Get $200 off at UI19

Lauren Cramer

June 3rd, 2014

The workshops at the User Interface 19 Conference in Boston, October 27-29 are all about helping teams develop practical approaches.

You’ll leave knowing how to:

  1. Get more information from users
  2. Design products faster
  3. Communicate more holistically within your group
  4. Become more flexible and collaborative

Attend daylong workshops from these UX all-stars

Luke Wroblewski

Luke Wroblewski
Think Mobile-Design First

Leah Buley

Leah Buley
Become a
Design Team

Marc Stickdorn

Marc Stickdorn
Service-Design Thinking

Steph Hay

Steph Hay
Jump into
UX Design

Kim Goodwin

Kim Goodwin
Use Scenarios to Solve
Design Problems

Tim Brown

Tim Brown
Using Web Fonts
and OpenType

Dan Saffer

Dan Saffer
Design Microinteractions

Stephen Anderson

Stephen Anderson
Design Skills for
Complex Understanding
and Problem Solving


Register your team of 4 or more and get $200 off for each person.

Luke Wroblewski – Mobile as a Medium

Sean Carmichael

June 2nd, 2014


[ Transcript Available ]

Luke Wroblewski

“We have to go mobile”. It’s a prevalent phrase in many organizations these days. There’s a clear recognition that mobile is a “thing”. Oftentimes however, exactly what mobile is and the reasons for “going” there aren’t necessarily clear internally. Simply moving your current design to smaller screens or making it responsive without regard to content or context won’t cut it.

There’s no better person to talk about the trends and direction of mobile than Luke Wroblewski. He’s consistently been at the forefront of the mobile design discussion. Through his books and his various talks, he’s advocated a mobile first approach, focusing on what is absolutely necessary and letting that inform the desktop design.

Luke says it’s necessary to look at how your service or product is framed in the broader picture. Most are built upon tradition web structures, and then “mobilized” now that smartphone and tablet growth has exploded. He compares the difference between mobile and PC to that of television and radio. You wouldn’t just drop a radio program onto TV without optimizing it for that platform. The same should be considered for mobile as a medium.

Attend a daylong workshop with Luke at UI19

Luke’s UI19 workshop, Mobile Design Essentials, in Boston October 29 will help you understand what’s happening with mobile in the world and how to go forward and apply it to the designs you do.

Register with promotion code LUKECAST and get $300 off the current conference price.

Explore Luke’s workshop


Recorded: May, 2014
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3 Easy Steps to Become a Better Designer

Lauren Cramer

May 29th, 2014

Strengthening your design skills at the UI19 Conference begins with these three simple steps:

  1. Review the UI19 conference web site to see what we have planned for you.
  2. Pick the two daylong workshops you most want to attend. Choose from eight amazing workshops.
  3. Register now to save money and guarantee your spot before UI19 sells out.


“Both the workshops and speeches were extremely useful and inspiring. The whole experience was beyond my (high) expectations!”

- Juha Rouvinen


See and Hear What the User Interface Conference Is All About

Watch the UI19 Preview Video

UIEtips: Dissecting Design – Part 2

Jared Spool

May 28th, 2014

In this week’s UIEtips, we offer part two of Ben Callahan’s article, Dissecting Design. In it, he explores which tools are the most helpful for different parts of the design process.

Ben was one of our top speakers at this year’s UX Immersion Mobile Conference and we’re pleased to have him back for our next virtual seminar on June 5, Responsive Workflows: Because There’s No Such Thing as a Perfect Process.

Here’s an excerpt from the article:

I believe many people in our industry struggle with “design in the browser” simply because they aren’t fluent with the tools needed for working that way. I’ve heard many people say, “Happy accidents don’t happen in code like they do in PhotoShop.” I can testify that this is absolutely not true. Instead, I believe it’s about where you are the most fluent.

As we evaluate the best tools for the monumental task of problem solving in design, I keep coming back to the ideal of fluency as a solid principle on which to base the decision. You can’t write poetry in a language you don’t speak. Similarly, you can’t craft design using tools you’re not fluent with.

Read part two of the article here.

Missed part one? Read it here.

What tools do you and your team find most efficient and effective in solving design problems?  Tell us about it below.

5 Reasons You Need to Attend the UI19 Conference

Lauren Cramer

May 22nd, 2014

Attending the UI19 Conference in Boston, MA October 27-29 will be one of the best UX training events you have ever attended. Here are 5 reasons why.

 1. Learn from the best UX experts sharing critical skills, tools, & techniques 

You’ll choose two daylong workshops that dive deep into topics necessary to create delightful user experiences. Plus you’ll have an opportunity to hear from the workshop leaders during the Tuesday, 90-minute talks.

2. Spend time among the brightest minds in UX ready to answer your questions

The workshop leaders are there for you. Attendees tell us things like, “The workshops and speeches are extremely useful and inspiring.” “The accessibility of the different speakers. I can literally walk up, get a handshake, say hi, and talk.”

3. Meet with your peers to discuss your successes and challenges

UI18 attendees have said, “It was an environment where one could actually have real conversations with experts and meet people in the field.” And “Casual, very welcoming, very professional.” As well as “It was exciting to meet so many UX professionals from around the world.”

4. Leave the conference with practical, actionable “stuff”

You’ll quickly integrate tips and tricks into your everyday workflow. With your new found learning, you’ll empower your coworkers and clients by sharing great advice, direction, and new skills.

5. Your learning starts the moment you register

With your registration, you’ll have a year of access to All You Can Learn by UIE. With more than 160 virtual seminar recordings and past conference recordings, you don’t have to wait until October to improve your UX skill set.


“There is an aura. There is an excitement, an energy. And it’s fun to be a part of that.”  - Rob Stenzinger


You too can be part of it.

Explore UI19

UIEtips: Dissecting Design – Part 1

Jared Spool

May 21st, 2014

In this week’s UIEtips, Ben Callahan dissects the design process to explore which tools are the most helpful for different parts of the process.

Ben was one of our top speakers at this year’s UX Immersion Conference, and he’s also presenting our next virtual seminar on June 5, Responsive Workflows: Because There’s No Such Thing as a Perfect Process.

Here’s an excerpt from the article:

In the past few years, we’ve recognized the danger in jumping headfirst into full-comp design before we really understand the design direction. Other disciplines have recognized this for a long time-think mood boards in branding-and taken steps to ramp up their design effort. The goal here is to establish the basic building blocks we’ll use in the rest of the design process: things like color, type, texture, illustration style, photography treatment, iconography. Once these are established, the success rate for the rest of the process is greatly increased. There are a number of ways to do this on the web; let’s look at a few.

Read part one of the two part article: Dissecting Design.

How does your team handle design? Leave us a note below.