We’ve got a unique and exciting UIE Virtual Seminar coming up in September:
Testing Your Critiquing Skills: Site Navigation
Date: Wednesday, September 24th, 2008
Time: 1pm ET / Noon CT / 11am MT / 10am PT
When looking over someone else’s design, how do you ensure you’re delivering valuable insights that bring new perspectives to the table?
The best critique [...]

Brian Christiansen and I recorded a special episode comprised entirely of questions from our customers. On July 17, we held the UIE Virtual Seminar: The Scent of a Web Page—The Five Types of Navigation Pages. During the seminar, we received far more questions than time would allow answering. As is tradition, we put together this follow-up podcast to answer even more of your excellent questions.

 

 SpoolCast: Followup Q&A from the Scent of a Web Page [24:30m]: Play Now | Play in Popup | Download

August may mean the Dog Days of Summer, but we have another great UIE Virtual Seminar for you that we think you’ll find very cool:
Galleries: The Hardest Working Pages on Your Site
Date: August 14th, 2008 — 1pm ET / Noon CT / 11am MT / 10am PT
As we continue our series on Designing for [...]

We’ve got another great UIE Virtual Seminar coming up:
The Scent of a Web Page: The Five Types of Navigation Pages
Date: July 17th, 2008 — 1pm ET / Noon CT / 11am MT / 10am PT
You work hard providing top-notch content on your site. Will your users find it? If they don’t find it, all [...]

Brian Christiansen and I recorded a special episode comprised entirely of questions from our customers. Last week, we held the UIE Virtual Seminar: The Scent of Information: Getting Users to Their Content. During the seminar, we received far more questions than time would allow answering. As is tradition, we put together this follow-up podcast to answer even more of your excellent questions.

 

 SpoolCast: The Scent of Information Virtual Seminar Questions Show [27:04m]: Play Now | Play in Popup | Download

Today at 1pm EST, we’re holding our next UIE Virtual Seminar, The Scent of Information: Getting Users to Their Content.
In this 90-minute online presentation, I’ll share the results of years of research examining how the best sites navigate users to their content. I’ll introduce you to the concept of the Scent of Information, the biggest [...]

Every year, I ask each of my graduate students to interview four of their friends, finding what brands they love and what brands they really despise and the reasons for their feelings. These students, being engineers, all go into the experiment thinking that people will either love or hate the products made by the brands. [...]

We’re looking for someone special and I’m hoping you know this person. We’re growing our very successful Virtual Seminar program which currently delivers an information packed online webinar to 1,000-2,500 designers and user experience professionals every month.
We need someone who has the insight and right touch to take this program and make it sing. This [...]

Josh has it wrong: Personas are not a document. They are a collective perception about who the users are, what they need, and what solutions will work best. Thinking about personas as a document is the best way to fail.

Bruce McCarthy offers this great writeup of our recent Virtual Seminar on Building Robust Personas.
A while back I wrote a piece about personas where I talked it about why it’s a bad idea to base your personas on a single real individual. Using a real person as a substitute persona might seem like a good [...]