In the corporate boardroom, Innovation has moved beyond the fad stage and has now become an enterprise mandate. Problem is, ordering your institution to innovate is akin to a gym teacher ordering the class to meditate. (“OK CLASS, TODAY WE’RE GOING TO MEDITATE. BEGIN. ONE. TWO. MEDITATE. THREE. FOUR. MEDITATE. SPOOL! YOU’RE NOT MEDITATING!” Is [...]

My late spring / early summer isn’t as busy as the first 4 months of this year, but I’m still getting out and about. Here’s where we can meet up:
May 2008
May 5-6, Chicago
Web Design World/Chicago
Web 2.0: The Power Behind the Hype - 5/5 10:15-11:15am
Enhancing Experiences with AJAX, RIAs, and Browser-Side Intelligence - 5/6 2:00-4:15pm
Deconstructing… You! [...]

On April 12, I gave the keynote at the IA Summit. It was my second time keynoting this event and a real honor for me. The audience was great and it lead to some very interesting discussion, both at the conference and on blogs and discussion lists everywhere.
I’ve posted the slides above and have synched [...]

In this week’s podcast, Brian Christiansen and I continue exploring usability techniques for web-based applications.
This week, we explore the usability technique toolbox, focusing on those methods that help us with web-based applications.

 

 Usability Tools Podcast: Useful Web App Usability Techniques, Part 2 [21:57m]: Play Now | Play in Popup | Download

In last week’s podcast, we talked about Gallery Pages, which are pages with links to the site’s content pages. This week, Christine asked me about two other types of pages: Department pages and Store pages. These pages become crucial when an information-rich site has thousands (and sometimes millions) of pages.

 

 Usability Tools Podcast: Department and Store Pages: Play Now | Play in Popup | Download

In today’s SpoolCast, Christine Perfetti, UIE’s Managing Director, sits down with Kim Goodwin, the General Manager and Vice President of Design at Cooper. The folks at Cooper are widely regarded for their design methods, including Goal-Directed Design and Personas.

 

 SpoolCast: Kim Goodwin Interviewed by Christine Perfetti: Play Now | Play in Popup | Download

In this week’s episode, Christine Perfetti asks Jared Spool about UIE’s research on Gallery Pages. Gallery Pages, the list of links to content, are a web site’s hardest working page. They are the final page that determine whether users will successfully find their content.

 

 Usability Tools 2 - Gallery Pages: Play Now | Play in Popup | Download

Ashley McKee recently had the opportunity to talk with Kevin Cheng about the increasing popularity of using comics in the design process, the five inherent properties of successful comics, the skills needed to create comics, and the best way to deliver comics to key stakeholders.

A number of our customers and podcast listeners ask us where we get our audio transcriptions done. We are using CastingWords, a company who takes a very Web 2.0 angle on producing transcripts.

Our friend Cameron Moll offers some advice on getting the most out of SharePoint, with semantic code and CSS styling. He’s done some heavy lifting so you don’t have to.