When approaching your information architecture, you’ll realize most sets of content can be organized in more than one way. You need to figure out which works best for your audience, your content, and your project’s goal. Donna Spencer shows you the most popular approaches, and offers tips on when and how to use each.

At this year’s User Interface Conference, Kristina Halvorson presented “Message and Medium: Better Content by Design.” Here’s a sample of her talk from the conference.

There’s an on-going debate in the design community: are teams better off with generalists or specialists? Those taking the generalist side argue that a breadth of abilities helps more. On the specialists’ side, they claim it is the depth of specific abilities delivering the benefit. From our research in what makes up the most successful [...]

On July 13 our new conference series, the Web App Masters Tour 2010 made its final stop. It was an ambitious task to organize a 2 day conference in 4 cities with 14 of the best and brightest in web application design. We had to provide more than just inspiration. We needed to make sure [...]

In our next seminar, Site Search Analytics, Lou Rosenfeld, who helped establish the field of information architecture, will show you how to take advantage of your site’s query data, data that’s sitting on your server right now.

A couple of days ago, I had the honor to once again see Kristina Halvorson inspire a gathering of developers and designers. Wedged between sessions on CSS3 and HTML5, Kristina introduced the crowd to the world of Content Strategy. And the audience loved it! It’s no surprise why. After all, content is the substance that [...]

The skills you need to discover and fix many common visual design problems don’t require an art degree. The term “web design” implies knowledge and understanding of visuals, creative, even artistic ability. But not everyone practicing web design comes from this background, and the process of improving your site’s design can be daunting. Thankfully, Dan [...]

“On a web site, the design is represented by two separate yet equally important components. The content users and the links they use. These are their stories.” Doink-Doink. Ok, really it’s just the story of the links. (We’ll talk about the content later, I promise.) About 10 years ago, we started looking at how users [...]

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For years, we’ve known about the importance of completing tasks. Not the items on your to-do list — the users’ tasks. What we found in our research over the last 10 years is that practically every measure of users’ performance correlates strongly with the users completing their task. Users who achieve their objective believe the [...]