Determining how and when to use a PDF on your web site can be tricky. Originally, a PDF was used as a way to view a document regardless of the viewer’s operating system or software used to create the document. It was a way to make a hard copy of a document more accessible. The [...]

Deciding how much content to put on your web pages can be a difficult task. There’s no standard guideline telling you when to use one long page or break your content into several pages. Often the content itself dictates the page length, but should it? In today’s UIEtips, we continue with part 2 of a [...]

When you visit a web site, you go there with a purpose. Perhaps it’s to buy a product, to do some research, to read an interesting article, or view an image. It’s rare to simply browse a web site with no particular intent. How you display your content so visitors can easily find what they [...]

A few weeks back we held a UIE Virtual Seminar with Pete Bell and Daniel Tunkelang of Endeca. These guys are the experts we go to when talking about designing for facets. As always, we had a number of excellent questions from the live audience that we couldn’t attend to during the seminar, so I got together with Pete and Daniel to record this podcast and cover a number of those remaining questions.

One of the most popular speakers in the history of our User Interface Conference is Gerry McGovern. Certainly most of that popularity is thanks to Gerry’s no-nonsense, customer-centric approach to content management strategy. Gerry joins us in this podcast to discuss customer care words and managing top tasks.

In our next UIE Virtual Seminar, Wednesday, September 9 (09/09/09!), Bill DeRouchey shows you examples of how to tackle this question – What is the essence of your product? Interaction with a product is more than how it’s used or how it behaves. It’s about a connection between two sides. One side is the customer, [...]

There’s an on-going debate in the design community: are teams better off with generalists or specialists? Those taking the generalist side argue that a breadth of abilities helps more. On the specialists’ side, they claim it is the depth of specific abilities delivering the benefit. From our research in what makes up the most successful [...]

Ginny Redish joins us to discuss why the web should act like a telephone conversation between you and your customers.

We often use a conveyor belt method to manage products. Designers do their work up front, then “hand off” their creation expecting it can be built and won’t change. Then the Developers need to create something they’ve previously had little involvement with. It’s critical that these transition phases be a two-way channel, and not the [...]

There’s lots to say about Search and how to best design for it. Folks often reach out to our own Jared Spool for his thoughts and sage advice on Search. Want to know what he has to say? Jared will be presenting at our July 9 UIE Virtual Seminar – Search, Scent, and the Happiness [...]