American Express is rolling out a new travel service for its business customers. As is customary for today’s web services, there’s are terms and conditions that the new user needs to agree to when they sign up. Now, these are often implemented with a checkbox that says something like “I have read and agree to [...]

Get all of the recordings and slide decks from last year’s User Interface 15 Conference for free. We’re celebrating this year’s User Interface 16 Conference’s fantastic program by giving everyone access to last year’s great show. The recordings and slide decks contain these great topics: Engaging team members in the design process Developing a content [...]

As we use a multitude of devices to access the same content, we expect a similar experience across platforms. If you have a great user experience on the desktop, it would be easy to rationalize that your mobile experience, for example, shouldn’t be painful. User experience professionals now need to consider how and where their applications and content are being accessed more than ever before. Developing rich interactions across all of these platforms can be a daunting task. Bill Scott discusses how employing design patterns can help ensure that your users have a great experience wherever they use your product.

[Thanks to Yaniv Sarig, who translated this post into Hebrew.] Back in the early days of PC computing, we were interested in how people used all those options, controls, and settings that software designers put into their applications. How much do users customize their applications? We embarked on a little experiment. We asked a ton [...]

“This is a perfect opportunity for us to use that mega menu we wanted to try out.” That’s what I heard a few weeks ago, sitting in a client meeting. The client was dealing with balancing a lot of navigation while keeping their home page free for the important messages they want everyone to see. [...]

If you weren’t able to attend this year’s Web App Masters Tour, we have the next best thing for you and your organization: Web App Masters 2011 OnDemand. This is your opportunity to hear all 12 Masters from the Tour give their 75-minute presentations. The OnDemand collection consists of 15 hours of audio recordings, Q&A [...]

Have a look into a project we’ve been working on for a year now. A special event, designed for UX Professionals, just like you. The User Interface 16 Conference. These experts will dive deep and get to the nitty-gritty details that make any designer a UX pro. Look at the intensive full-day workshops we’re putting [...]

[We've built this year's User Interface 16 Conference around eight important challenges facing today's UX Professionals. This is the first in a series of posts where I discuss my thoughts on those challenges and how I came to pick the expert who will be your guide at UI16. Enjoy! – Jared] What happens over time [...]

These days, our users control our apps using keyboards, phones, tablets, and even televisions. At the Web App Masters Tour, Bill shared his collection of design patterns and best practices for creating immersing and rich experiences. At our Seattle stop, Luke Wroblewski captured Bill’s talk in a blog post he originally posted on lukew.com. He’s [...]

Following the brilliance of Day 1 of the UIE Web App Masters Tour, we had a another awesome day of great presentations. Pam Rodriguez and Luke Wroblewski did a nice job of posting their notes. Thanks guys! Steve Portigal on Design Fieldwork: Uncovering Innovation from the Outside In – Pam’s notes, Luke’s notes. Kate Brigham [...]