Archive for the 'Design Process' topic

UIE Book Corner: Dan Brown’s “Designing Together”

Dan believes that collaboration and conflict—that’s right, conflict—are the basis for good design. The book itself evolved from his Surviving Design Projects card game. Dan joins us for this podcast to discuss his book, and his thinking around collaboration and managing conflict.

UIE Book Corner: Steve Portigal’s “Interviewing Users: How to Uncover Compelling Insights”

Steve’s book is a distillation of his years of experience conducting research with users. Somehow existing as both a handbook of sorts and as a casual conversation with one of the sharpest minds in the field, it’s a must-have for anyone thinking about the research side of things. Steve breaks down interactions with users to illustrate when, and how, to ask the right questions to uncover valuable insights.

Working with remote teams? Jeff Gothelf Shares Tactics for Success

How do successful teams design together—and successfully—from afar? Jeff Gothelf tells us it all comes down to communication. Using 9 specific tactics and a host of Lean methods, he designs effectively with teams sitting half a world away. In his September 12 virtual seminar, Designing with Remote Teams, Jeff will show you how. You’ll want to […]

UIETips: Goods, Bads, and Dailies – Lessons for Conducting Great Critiques

  Critique is a critical role in the design process but often it’s not done in a productive manner. In this article, I explores critique techniques and discusses four important roles of the process. Design studios and critiques are so instrumental in the design processes that we’ve included it as a one day workshop at […]

Christine Perfetti – Jumpstart Your UX Research Program

UX folks often have to sell the importance of the field to stakeholders. That’s also the case with user research. The costs and time associated with starting a research program, and actually interacting with users, are sources of a lot of friction. Organizations are now seeing the value in user research but it’s daunting to know where to begin. It’s also difficult to fit research into an already established process.

Adam Connor & Aaron Irizarry – Building Consensus in Critiques and Design Studios

Critique is often confused with being negative and critical. However, the basis of critique is communication. Having strongly grounded communication is necessary for any relationship in life, work related or not.

Stephen Anderson – Displaying Data in Digestible Ways

Culling through massive amounts of data is a headache. A dense table of aggregated data points can be useful in theory, but the manner in which it’s displayed is often a hindrance. Even more than that, showing that data in a chart or graph is confusing if it’s not effectively labeled. Data is useless when you can’t make good decisions from it.

Why Is Not Enough: Overcoming Flaws of the Five Whys

The Five Whys is a popular form of root cause analysis — a way to get to the core reason things aren’t working so that you can identify potential solutions. The goal is to dig deep enough that you’re not just fixing symptoms. The technique, as prescribed, is simple enough. You keep asking why. The […]

Kim Goodwin – Using Scenarios to Design Intuitive Experiences

Scenarios can represent the ideal picture of a user’s experience with a product or service because you can see how and when they’ll interact. However, a scenario is often missing the details of what’s going on at this moment in time and that can be a sticking point. This is where the value of the journey map emerges.

UIEtips: Replacing “Requirements Gathering” with Something That Works

In this week’s UIEtips, I talk about replacing “requirements gathering” with something that works. Here’s an excerpt from the article: You’ve seen the box on the project schedule a hundred times. It always has the same label: “Gather Requirements”. And it’s always remarkably short — scheduled for just a day or two (or sometimes less!). […]