Archive for the 'Design Process' topic

Kim Goodwin – Using Scenarios to Design Intuitive Experiences

Scenarios can represent the ideal picture of a user’s experience with a product or service because you can see how and when they’ll interact. However, a scenario is often missing the details of what’s going on at this moment in time and that can be a sticking point. This is where the value of the journey map emerges.

UIEtips: Replacing “Requirements Gathering” with Something That Works

In this week’s UIEtips, I talk about replacing “requirements gathering” with something that works. Here’s an excerpt from the article: You’ve seen the box on the project schedule a hundred times. It always has the same label: “Gather Requirements”. And it’s always remarkably short — scheduled for just a day or two (or sometimes less!). […]

UIEtips: Designing Microinteractions

In this week’s UIEtips, I talk to author and interaction design guru Dan Saffer about microinteractions. Here’s an excerpt from the article: Jared: What are microinteractions? Dan: Microinteractions are the small pieces of functionality that exist around or sometimes in place of larger features. An example is turning off the ringer on your phone. Nobody […]

Jeff Gothelf – Lean UX: Escaping Product Requirement Hell

Assumptions tend to be the downfall of many research projects. Making design decisions based on generalizations of what people are likely to do leads to surprises once you finally get your product in front of actual users. The result? Rework and frustration due to an overall lack of communication within the team.

Get Your Design Team to All Our Virtual Seminars,
July through December

The virtual seminar schedule is in place for the rest of 2013. We’re bringing you the latest thinking on relevant topics, such as hiring a designer, designing with remote teams, and design workflow, just to name a few. And as always, these seminars are presented by the leading experts in our field, like Leah Buley, […]

UIE Book Corner: Russ Unger’s “Designing the Conversation”

Facilitation is an important skill, whether with collocated or remote teams. It drives conversation and collaboration. The ability to facilitate well is integral when conducting participatory design activities, giving a presentation, or even giving a virtual seminar. Russ joins Adam Churchill to discuss the book and the various types of facilitation in this podcast.

UIEtips: Incorporating Content Strategy into Your Information Architecture

In this week’s UIEtips, Margot Bloomstein shares examples of how organizations are successfully incorporating content strategy into their information architecture. Here’s an excerpt from the article: What’s in, and what’s out? “In my experience, it is very easy for brilliant information architects (or UX people who do information architecture) to underestimate the importance of editorial […]

Shifting to Disposable Personas

“We tried creating personas and it was hard. It took us months and they never got traction. Eventually we abandoned the project.” I’ve heard this dozens of times from design team managers. They all embarked on these big persona projects, often with energy and excitement, only to find that energy dissipate and the project lose […]

Design Studio: Building Design Consensus Early in Your Process – Our June 20 Virtual Seminar

Join us on June 20, when Adam Connor presents Design Studio: Building Design Consensus Early in Your Process. Design reviews can result in conflicting lists of stakeholder feedback and out-of-scope ideas about what the design should be. Bruised egos, longer timelines, and higher budgets are often par for the course. Adam Connor builds design consensus […]

What is innovation in UX design?

So here’s the thing: Innovation isn’t a bad word. Overused? Perhaps. But not bad. How do I know this? Because cheese in bread, cookie dough in ice cream, and Genius Bars inside Apple stores are AMAZING. These are just a few examples of innovation that create great user experiences. They’re creative ways of putting existing […]