In this week’s UIEtips, I speak with Cyd Harrell on conducting user research on mobile devices. Here’s an excerpt from the article Jared: Does mobile usability testing require a lot of hardware? Cyd: It can. I think there’s a bit of a perception that it requires more than it actually does. If we’re going with [...]

In this week’s UIEtips, Adam Spool interviews Steph Hay about the difference between marketing and usable content and methods to help copywriters and designers work together in creating design and copy? Here’s an excerpt from the article I have to think about the user, so I typically start with a text file. I create the [...]

In this week’s UIEtips, I discuss some practices to help prepare your design to be adaptive for multiple device sizes. Here’s an excerpt from the article This year, it will be hard to find an organization that doesn’t prioritize making their web site responsive. Yet, as we talk to organizations moving in this direction, we’re [...]

With collaborative sketching techniques to orient and unify teams, it’s no surprise that you are embracing sketches to explore design ideas earlier in a creative process. But what are your goals for sketching, and how do they translate to your organization or team? And what are some great techniques you can start using right now? [...]

Lou Adler’s Hire With Your Head is a hidden treasure. The best $19.77 you’ll ever spend. It will help you ensure you get the absolute best UX team, even though ‘user experience’ is not mentioned once in the entire book. Lou shares several head-slappingly simple techniques for hiring the best folks, which is something you [...]

Here’s a simple trick that will produce dramatic improvements in your product or service: bring the developers to your usability tests. Have them spend time watching users actually use the things they’ve built. I’ve been doing this for 30 years and every time it’s exactly the same. As soon as they see someone working with [...]

In today’s UIEtips, I talk about an important difference between the best and not-so-best teams. Here’s an excerpt from the article The first big distinction between the struggling and successful teams was who they considered as part of their team. When we asked folks who was on their team, the members of the struggling teams [...]

Yesterday, a couple of hundred of my favorite UX folks tuned in to my UIE Virtual Seminar while I talked about the ways to use the Kano Model as the basis of a winning UX strategy. During the talk, I referenced a bunch of things, so here’s the list: Understanding the Kano Model – A [...]

Recently, we’ve interviewed dozens of design managers about what separates out their best designers from the rest. One of the consistent answers we’ve gotten is “The best designers are passionate about design, yet dispassionate about their own designs.” The managers tell us they look for folks who get very excited and curious about creating great [...]

“Meetings are a waste of time.” “Meetings, ugh—I have real work to do.” Heard these? The perception of meetings worsens when you have an unproductive one. The entire team feels like their time could have been better spent.