Responsive web design allows the notion of “one web” to be a reality. Designers are increasingly able to sell to their organization the idea of delivering content to multiple platforms. Putting it into practice is another story.

In this week’s UIEtips, I share the 3 big UX lessons learned from the top tech headlines of 2012. Here’s an excerpt from the article On the surface, this story was about a company using the inventions of another company without permission. Apple claimed — and the jury agreed — that Samsung violated some critical [...]

Are you familiar with the 12 days of Christmas? Well we’re twisting it and offering 12 days of mobile podcasts from today’s mobile UX leaders. They’re so good you may not want to do just one a day. Play the podcast on your computer or download the files and listen at your convenience. And feel [...]

With so many teams and divisions within organizations, falling into a pattern of designing within your own silo is incredibly easy. Mobile teams are focused on the mobile products. Desktop teams are concerned with the desktop experience. But customers interact with your product or service from an increasing variety of touchpoints. They expect a seamless experience across channels and devices, but this is often not the case.

We’ve all sat through terrible meetings before. Part of what makes those meetings so bad is poor communication. Being present in a meeting doesn’t guarantee that your attendees will retain the important information from the meeting, or feel like they played any role in it. Improving the way that things are heard, seen, and discussed will go a long way to improving your meetings overall.

Websites are full of links. How useful these links are in helping users complete tasks is another story. Links have to guide users as they follow the scent of information. A vague or confusing link often leads users down a wrong path and in turn increases their rate of failure.

Most interactions have an underlying rhythm. For example, an application may ask you to scan a list of items, then click one, leading to another list to scan and click. Scan, click, scan, click. You can get into a groove. Systems increasingly have rhythm too: animated transitions, hover responses, and digital physics. Static is so last year.

We’re excited about our next virtual seminar, Solutions for A World of Countless Devices. It’s happening later this month and is being presented by one of the smartest people we know—Peter-Paul Koch. You may know him as PPK. Whether you are just starting to consider mobile design or are extending your organization’s digital experiences into [...]

In today’s UIEtips, I talk about an important difference between the best and not-so-best teams. Here’s an excerpt from the article The first big distinction between the struggling and successful teams was who they considered as part of their team. When we asked folks who was on their team, the members of the struggling teams [...]

The Kano Model focuses on users’ basic expectations first; it predicts the investment a team needs to make to elicit delight from users. On October 25 our own Jared Spool will talk about how your competitors, existing design debt, and the evolution of ideas from innovation to market maturity all affect how you need to [...]