Archive for the 'Design' topic

Why Is Not Enough: Overcoming Flaws of the Five Whys

The Five Whys is a popular form of root cause analysis — a way to get to the core reason things aren’t working so that you can identify potential solutions. The goal is to dig deep enough that you’re not just fixing symptoms. The technique, as prescribed, is simple enough. You keep asking why. The […]

I Just Heard Your Boss Talking About You

Wow! You just significantly enhanced the user experience of our site. The results from your new user research program, used to create scenarios for driving design decisions, was ingenious. And those super productive meetings on our latest initiatives were led masterfully. The way the site now shows data is very impressive. It is clear, concise, […]

Kevin Hoffman – Leading Super Productive Meetings

It’s common in the current technological landscape for teams to have remote members. Firing up a Skype session to join the whole team in a meeting is easy. However, having a remote element to your team is not without complications. There can be hurdles in terms of collaboration, not to mention the possibility of technical issues. In the end, co-located or remote won’t matter if the meeting itself is poorly designed.

UIEtips: Replacing “Requirements Gathering” with Something That Works

In this week’s UIEtips, I talk about replacing “requirements gathering” with something that works. Here’s an excerpt from the article: You’ve seen the box on the project schedule a hundred times. It always has the same label: “Gather Requirements”. And it’s always remarkably short — scheduled for just a day or two (or sometimes less!). […]

View Two Samples of the UXIM OnDemand Content

Our annual UX Immersion Mobile conference was jam-packed with insights from some of today’s UX Mobile experts. If you missed out on Seattle back in April, you can still get a piece of the experience through UXIM OnDemand. This awesome resource allows you and your team to access all the audio, video, and session materials from UXIM 2013. Here’s a sample of the talks.

Dan Saffer – Designing Microinteractions

Do you think about the ringer on your phone and the ability to turn it off? Dan Saffer uses this example to kick off his book Microinteractions. Silencing the ringer on your phone is a common feature. If that feature is clunky or hard to find it interferes with needing to silence it quickly, in a crowded movie theatre for example. These tiny interactions that surround the main functionality are integral to rounding out the entire experience.

UIEtips: What Makes an Experience Seem Innovative?

In this week’s UIEtips, I explain what makes an experience innovative. Here’s an excerpt from the article: Everyone assumed the old way of long lines was how you did it. They built their stores with dedicated space to accommodate the lines during busy periods, such as after the holidays. Apple’s new approach meant their architects […]

UIEtips: Why Lean UX?

In this week’s UIEtips, Jeff Gothelf lays out his rationale for why Lean UX is something new and why it’s important now. Here’s an excerpt from the article: When bringing our craft to software in the 1980s and 1990s, designers approached software in the same way we approached the earlier materials we worked with. In […]

Broaden Your Mobile UX Knowledge with 10 Hours of Recordings

Designers have a huge challenge in front of them: Address the users’ growing demand and expectations of exceptional user experience regardless of which mobile device they use. UXIM OnDemand confronts this challenge. Purchase these recordings for just $189 until June 21. Luke Wroblewski – Create designs without compromising optimization Kelly Goto – Design with your […]

UIEtips: Experience Rot

In this week’s UIEtips, I explain the dangerous effects of experience rot on user experience. Here’s an excerpt from the article: Here’s a counter-intuitive fact: Chances are all those features you’ve been adding to your design are hurting your user experience. Every feature that’s squeezed in, in the name of giving your design a competitive […]