What if you could ask one question during an interview that would tell you everything you need to know about the candidate you’re thinking of hiring? As I’ve mentioned before, I’m a big fan of Lou Adler’s Hire with Your Head recruiting strategy. A big component of how Lou approaches hiring is the interview conversation. [...]

Truly innovative designs anticipate users’ needs and add value in unexpected ways. They require strategic creativity more than invention — as you’ll learn when you join us in Boston from Oct. 21–23 for the User Interface 18 Conference. This year’s speaker line-up will make you look at UX like you’ve never had before. Kevin Hoffman [...]

In this week’s UIEtips, Richard Rutter discusses how you should consider the users’ medium and their environment. Here’s an excerpt from the article: Designing web sites is a strange and wonderful thing. The web is often described as a medium, but it is no more a medium than ink. To be a medium, ink must [...]

In this week’s UIEtips, I discuss how great designers use sketching for notetaking, to convey their ideas in meetings, to record their conversations with their co-workers, and to support their design research. Here’s an excerpt from the article: Words are powerful, but sometimes they don’t cut it. We can try to describe what we’re imagining, [...]

In this week’s UIEtips Jared M. Spool discusses three radical redesign approach strategies. Here’s an excerpt from the article It’s your most loyal customers who will hate your flip-the-switch redesign the most. Designers are quick to declare, “Users hate change.” But that’s not it at all. Your loyal users have invested a lot over the [...]

In this week’s UIEtips, Jared discusses the cost effectiveness of responsive design vs. creating a separate mobile version of a web site. Here’s an excerpt from the article Which is more expensive: a responsive design web site or creating a separate mobile version? This is a constant debate among many organizations. We can answer it [...]

In this week’s UIEtips, Adam Spool interviews Steph Hay about the difference between marketing and usable content and methods to help copywriters and designers work together in creating design and copy? Here’s an excerpt from the article I have to think about the user, so I typically start with a text file. I create the [...]

In this week’s UIEtips, Nathan Curtis will share how he shifted the design direction of a large project with just 5 index cards. Here’s an excerpt from the article The concept was a dramatic shift from anything prototyped, discussed, or even sketched during the studio. It was safe to say: the client had never seen [...]

The Kano Model focuses on users’ basic expectations first; it predicts the investment a team needs to make to elicit delight from users. On October 25 our own Jared Spool will talk about how your competitors, existing design debt, and the evolution of ideas from innovation to market maturity all affect how you need to [...]

Recently, we’ve interviewed dozens of design managers about what separates out their best designers from the rest. One of the consistent answers we’ve gotten is “The best designers are passionate about design, yet dispassionate about their own designs.” The managers tell us they look for folks who get very excited and curious about creating great [...]