My late spring / early summer isn’t as busy as the first 4 months of this year, but I’m still getting out and about. Here’s where we can meet up:
May 2008
May 5-6, Chicago
Web Design World/Chicago
Web 2.0: The Power Behind the Hype - 5/5 10:15-11:15am
Enhancing Experiences with AJAX, RIAs, and Browser-Side Intelligence - 5/6 2:00-4:15pm
Deconstructing… You! [...]

On April 12, I gave the keynote at the IA Summit. It was my second time keynoting this event and a real honor for me. The audience was great and it lead to some very interesting discussion, both at the conference and on blogs and discussion lists everywhere.
I’ve posted the slides above and have synched [...]

We’re looking for someone special and I’m hoping you know this person. We’re growing our very successful Virtual Seminar program which currently delivers an information packed online webinar to 1,000-2,500 designers and user experience professionals every month.
We need someone who has the insight and right touch to take this program and make it sing. This [...]

Want to know what relationship behind magical illusions, practiced by professional magicians, and experience design, practiced by UX designers, really is?
That’s the subject of a presentation I’m giving twice over the next week. The first time is tonight, at Yahoo!’s Sunnyvale offices, and open the public. The second time is at South by Southwest Interactive [...]

Web-based applications are different from content-based web sites because the users are involved in a transaction. In our work researching the usability of a content-based site, we focus on how users will find and react to the information. However, with web-based applications, there are many other considerations we account for.
In this week’s article for our [...]

In this week’s podcast, Brian Christiansen and I continue exploring usability techniques for web-based applications.
This week, we explore the usability technique toolbox, focusing on those methods that help us with web-based applications.

 

 Usability Tools Podcast: Useful Web App Usability Techniques, Part 2 [21:57m]: Play Now | Play in Popup | Download

Web App Summit 2008 is less than two months away. World-class speakers from organizations like The New York Times, Yahoo!, Netflix, 37signals, and Cooper will be attending and presenting on today’s most critical issues surrounding web applications.
Would you like to help us out? Web App Summit 2008 is being held from March 26 [...]

In my article, 8 More Design Mistakes with Account Sign-in, Mistake #13 said:
Mistake #13: Not Explaining If It’s The Username or Password They Got Wrong
Returning to an electronics site they hadn’t used since last holiday season, the user entered what they thought was their email address and password, but it didn’t work. The error message [...]

How do you communicate complex and interactive design ideas to the development team? To answer this question, I had a chance to speak with with D. Keith Robinson, the Creative Director of Blue Flavor.
We had a great discussion regarding the “backstage” portion of web app design.

 

 SpoolCast: Web App Deliverables with D. Keith Robinson [34:35m]: Play Now | Play in Popup | Download

Josh has it wrong: Personas are not a document. They are a collective perception about who the users are, what they need, and what solutions will work best. Thinking about personas as a document is the best way to fail.