The skills you need to discover and fix many common visual design problems don’t require an art degree. The term “web design” implies knowledge and understanding of visuals, creative, even artistic ability. But not everyone practicing web design comes from this background, and the process of improving your site’s design can be daunting. Thankfully, Dan [...]

“It’s expensive.” “We don’t have time.” “This was the only solution we could think of.” Often, when we talk to teams about whether they think they explored enough design alternatives, they tell us they didn’t because of time, resources, or their own lack of imagination. However, good design doesn’t have to be an expensive process, [...]

An audio selection from Leah Buley’s A UX Team of One 7.5MB – 14min 15sec If you didn’t attend the User Interface Conference this year, you may have missed the buzz over Leah Buley’s session entitled “How to be a User Experience Team of One”. Attendees loved it. Leah gave them tips and techniques used [...]

How can you bring real innovation into your projects? That’s what I asked Scott Berkun when we spoke earlier this month. Scott has a lot of great ideas for your team from his years of research into the habits of highly innovative teams. In addition to this interview, Scott will be presenting at our User Interface Conference in November.

I recently facilitated several usability tests, watching user after user struggle with our client’s web site. Not one user could find the most valuable content on the site. Every user knew exactly what they wanted and all of the information they were looking for was available — they just had no idea how to find [...]

What can a non-designer do to harness the power of visual design without calling professional help? Quite a lot, says internationally-regarded visual designer Dan Rubin. We called Dan to talk about what design techniques are accessible to mere mortals. He also gave us a preview of his day-long workshop for non-designers at our User Interface 14 Conference, this November.

Donna Spencer is our long-time, go-to expert on the topic of Information Architecture. We’re happy to bring her stateside again for the upcoming User Interface 14 conference. Recently, I spoke with her, all the way from Australia, in advance of her trip to Boston.

Todd Zaki Warfel has just finished two years of research into the tools and processes used in prototyping web sites. His findings will be published in a book due out this fall and we’ve asked him to give a full-day workshop on the topic at UI14. Todd sat down with us to talk all about prototyping tools and processes, and previews his upcoming workshop at UI14.

One of the most popular speakers in the history of our User Interface Conference is Gerry McGovern. Certainly most of that popularity is thanks to Gerry’s no-nonsense, customer-centric approach to content management strategy. Gerry joins us in this podcast to discuss customer care words and managing top tasks.

Leah Buley brings us her insight to getting to the good design faster in your process and improving the input you receive from your organization. There are some great ideas here that you should listen to.