Ginny Redish joins us to discuss why the web should act like a telephone conversation between you and your customers.

Creating great design is now more important than ever. In difficult times, we all have to do more with less. We have to be innovative in both the designs we create and the way we create them. This year’s User Interface 14 Conference in Boston, MA, from November 1-3, is just the ticket. The UI14 [...]