Web applications live in this strange world, half application, half web site. Something as simple as making a command look like a command, becomes difficult quickly. Do you make it a button? Should it be a link? Visual design problems affect an application’s success in a variety of ways. In the mildest form, they slow [...]

In our next seminar, Site Search Analytics, Lou Rosenfeld, who helped establish the field of information architecture, will show you how to take advantage of your site’s query data, data that’s sitting on your server right now.

The skills you need to discover and fix many common visual design problems don’t require an art degree. The term “web design” implies knowledge and understanding of visuals, creative, even artistic ability. But not everyone practicing web design comes from this background, and the process of improving your site’s design can be daunting. Thankfully, Dan [...]

How effective are the forms on your web site? How do you measure that effectiveness? A scary but common answer to these questions is “we’re not sure.” Web forms are the linchpin to a user’s engagement with your design. All too often these forms, the last and most important step in a user’s journey, are [...]

Our March 31 webinar, A Practitioners Guide to Prototyping, is full of great stuff for you: a critical topic, a rock star presenter, loads of actionable takeaways, a free PDF copy of an acclaimed book, a bonus seminar. What more could you want for your team? Prototyping is an iterative process. You discover what works, [...]

The topic of our next UIE Virtual Seminar is so important, and no one talks about it. On Thursday, January 28, Steve Portigal will deliver his talk: Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind. (Oh, and by the way, our last event sold out, so you’ll want to Register your [...]

Join us January 12 for our next webinar: Leveraging Search & Discovery Patterns For Great Online Experiences, with Peter Morville and Mark Burrell.

Your organization spends considerable resources to get people to come to your site. Does your site do what it needs to once they get there? Your users’ experience is a fluid event that frequently starts someplace like Google and, if you’re lucky, ends with them accomplishing their objective at your site. The goal is to [...]

This is your chance to save up to 50% plus lifetime access to the virtual seminars offered during your subscription period. We’re wrapping up 2009 and kicking off 2010 with stellar insights from some of the best speakers in the user experience design community. You choose the program that works best for you. Choose a 3-Month Subscription or a 6-Month Subscription. Sign-up Once. Pay Once. Lifetime Access.

You’ve just been asked to moderate a usability test. Whether it’s your first or your 199th, do you know how to do it and capture the best results? Will you be able to start it without a lump in your throat, or without being distracted by the thought that your every move is being watched? [...]