You’ve just been asked to moderate a usability test. Whether it’s your first or your 199th, do you know how to do it and capture the best results? Will you be able to start it without a lump in your throat, or without being distracted by the thought that your every move is being watched? [...]

A few weeks back we held a UIE Virtual Seminar with Pete Bell and Daniel Tunkelang of Endeca. These guys are the experts we go to when talking about designing for facets. As always, we had a number of excellent questions from the live audience that we couldn’t attend to during the seminar, so I got together with Pete and Daniel to record this podcast and cover a number of those remaining questions.

In our next UIE Virtual Seminar, Recruiting for Usability Testing on Wednesday, September 30, usability testing expert Dana Chisnell shows you how to maximize your time and money on the right participants to get the right results.   User experience research lives or dies by the appropriateness of the participants in the study. UX researchers just [...]

In our next UIE Virtual Seminar, Wednesday, September 9 (09/09/09!), Bill DeRouchey shows you examples of how to tackle this question – What is the essence of your product? Interaction with a product is more than how it’s used or how it behaves. It’s about a connection between two sides. One side is the customer, [...]

Announcing our next UIE Virtual Seminar – Faceted Search: Designing Your Content, Navigation, and User Interface with Pete Bell and Daniel Tunkelang. Daniel is offering a free copy of his book Faceted Search with every registration. People come to your site to get the information they need, by exploring, discovering, and making comparisons. You want them to successfully [...]

We often use a conveyor belt method to manage products. Designers do their work up front, then “hand off” their creation expecting it can be built and won’t change. Then the Developers need to create something they’ve previously had little involvement with. It’s critical that these transition phases be a two-way channel, and not the [...]

There’s lots to say about Search and how to best design for it. Folks often reach out to our own Jared Spool for his thoughts and sage advice on Search. Want to know what he has to say? Jared will be presenting at our July 9 UIE Virtual Seminar – Search, Scent, and the Happiness [...]

Carrying the User Experience flag through your organization can be a daunting task. Whether you’re a UX-Team-of-One or manage a 20-person Experience Design team, our research shows that organizations are varied in their readiness to accept and act upon this idea of User Experience Design. To pull off successful design, regardless of where your organization [...]

An interaction design framework is a collection of patterns that make up an entire subsystem of your design. In your project, you’ll need to ensure you’ve got all the essential features along with those new, super-cool, hip capabilities that will dazzle your users. By using these interaction design frameworks, you’ll have a ready kit of [...]

When starting a new design project, whether it’s a design-from-scratch or an upgrade beyond existing functionality, much of what we are about to do has been done before. How do you make sure you’ve got everything the user will expect? Even the most thought out design requirements (and most, unfortunately, aren’t too well thought out) [...]