I’m betting, on June 29, 2007, there was a team of developers inside Apple corporation who were not very cheery about the successful launch of the iPhone. I’m betting, if such things were available, they were wearing their “Why not us?” t-shirts.

This week the crew discusses a controversial blog posting, the role of usability research in product development, and experience design vision work and its application in the consumer and enterprise space.

 

 SpoolCast Crew Episode 6 - Shenzhen Typhoon: Play Now | Play in Popup | Download

Someone in eBay’s user experience group must’ve rubbed the belly of a magic lamp last quarter, because a wish was definitely granted.

This week Jared interviews Eric Mattson, innovative marketer, social media researcher and serial podcaster.

 

 SpoolCast: Eric Mattson interviewed by Jared Spool: Play Now | Play in Popup | Download

UIEtips 7/16/07: Learning from the Facebook Mini-Feed Disaster
When teams make critical feature changes in their designs, there’s always a risk of backlash from loyal users. That’s what happened to Facebook, the social networking site, a few months ago. Facebook’s designers created the mini feed, an exciting new feature that promised to offer users a vastly [...]

Ashley McKee details a recent experience she had with the Massachusetts Bay Transportation Authority’s new Charlie Card system, and wants to hear your opinion on the system’s user interface.

Ashley McKee recently had the opportunity to talk with Kevin Cheng about the increasing popularity of using comics in the design process, the five inherent properties of successful comics, the skills needed to create comics, and the best way to deliver comics to key stakeholders.

Boeing unveiled a new addition to its fleet of commercial aircraft on Sunday, called the 787 Dreamliner. The plane promises high fuel-efficiency, longer travelling distances, more cabin space, bigger windows, softer lighting that adjusts with the time of day, and increased in-flight humidity for greater passenger comfort. Where did all of these innovative features come [...]

A followup on Brian’s Microsoft Surface post, including some background on the multi-touch interface and a few interesting and fun videos.

The iPhone has changed the game. From now on, it’s going to be much easier to explain why experience design is important. In fact, Apple may have just given us a one-word explanation.