Story mapping is a way of organizing Agile user stories that communicate user experience. Agile expert Jeff Patton will show you how this technique helps you put the big picture of UX and the little pictures of Agile in one place. Users will always have an experience with your product. Story mapping will pull your UX focus into the organization’s process and ensure that experience is a great one.

[We're butt-deep in preparations for the User Interface 16 Conference. For my part, I get to work closely with the amazing speakers we've assembled, helping them construct their full-day workshops. Here's the second part of my series introducing each of the UI16 experts.] So much of a project’s success is determined at its start. If [...]

Have a look into a project we’ve been working on for a year now. A special event, designed for UX Professionals, just like you. The User Interface 16 Conference. These experts will dive deep and get to the nitty-gritty details that make any designer a UX pro. Look at the intensive full-day workshops we’re putting [...]

The other night, I had a conversation that I’ve been having a lot lately. It usually starts like this: “Hi. I’m a designer at [a big deal company] and I’m considering leaving. The problem I have is my employer has made it very clear I can’t use anything I’ve done here in my portfolio. What [...]

Andy Budd suggested that Lean UX is just UX with a brand name. As I suggested in my post on special collections, I think there is something to Lean UX. It was created as a response to Lean Startups, a movement that I think has merit too. Lean UX is about reducing deliverables and moving [...]

Over the years, I’ve received a lot of great advice. One piece of advice I keep coming back to is about managing expectations. It came from an old friend, just a few days after I’d started my consulting practice. He was a seasoned consultant himself and I had asked him what I should know, just [...]

You’re going to want your entire team to see our next UIE Virtual Seminar on Thursday, July 21, UX Design when Time, Money, and Support is Limited with Cennydd Bowles. In this 90-minute online seminar, Cennydd will show you: Ways to tailor your UX design process to the culture of your organization How to conduct [...]

“Innovation isn’t about saying YES to 100 ideas. It’s about saying NO to 1000 ideas.” – Steve Jobs As we study how teams can best use design principles, we’ve discovered that project specific principles are far more useful than generic overarching principles, which many teams develop. Take Facebook’s published principles, which include generic phrases like [...]

Lately, I haven’t been making friends with people who work at design agencies. I think it’s something I said. It’s definitely something I said. In fact, I can tell you exactly what I said. However, to do that, we need to revisit some research we’ve conducted over the last few years. We’ve been looking at [...]

[This topic has set off a firestorm of debate. That's good. You can see my original post here. There have been thoughtful responses from Jennifer Tidwell, Hillel at Jackson Fish Market, Matt Nish-Lapidus, and Michael Angeles. This is my last post on the topic for a little while.] Not every job will require that a [...]