Over at the User Interface Conference LinkedIn Group (which you should join, as we’re having lots of interesting conversations over there), a discussion popped up about Lean UX. In the discussion, one group member, Lorena, posted what she’d been doing, which sounded a lot like what I’ve heard folks are doing in Lean UX. She [...]

The field of user experience has grown incredibly over the past decade. It is really quite refreshing to see the number of companies who are starting to view user experience as an essential part of their business strategy. Design skills are in high demand. It is a great time to be a UX professional. But [...]

Right now, it’s a great time to be a designer, particularly a talented one. Everyday, more companies are recognizing the value of design. They are realizing they need to have strong design to compete in the marketplace. They see their competitors, even the small ones that don’t offer as full a feature set, are eating [...]

Story mapping is a way of organizing Agile user stories that communicate user experience. Agile expert Jeff Patton will show you how this technique helps you put the big picture of UX and the little pictures of Agile in one place. Users will always have an experience with your product. Story mapping will pull your UX focus into the organization’s process and ensure that experience is a great one.

The other night, I had a conversation that I’ve been having a lot lately. It usually starts like this: “Hi. I’m a designer at [a big deal company] and I’m considering leaving. The problem I have is my employer has made it very clear I can’t use anything I’ve done here in my portfolio. What [...]

At this year’s IA Summit in Denver, I’m giving a presentation on measuring the value a UX person delivers, which I’ve called, The Most Valuable UX Person In The World. Borrowing liberally from the Dos Equis ads, I used this as the program description: The Most Valuable UX Person In The World She builds her [...]

Hot off the presses! We’ve just finalized two more Masters for the UIE Web App Masters Tour, Julie Zhuo and Christian Crumlish. We’re thrilled they can join us. Julie Zhuo The designers at Facebook try hard to make Facebook users happy. It’s a hard-to-please audience, and there’s 350 million of them. As Facebook’s Product Design [...]

Over at the IxDA Discussion List, Benjamin Ho asked about activities he could use at the end of a presentation he was giving at his company’s annual user conference. I got thinking about different exercises we use when we’re training and thought this was a good time to share some of them. Activity Option #1: [...]

On April 12, I gave the keynote at the IA Summit. It was my second time keynoting this event and a real honor for me. The audience was great and it lead to some very interesting discussion, both at the conference and on blogs and discussion lists everywhere. I’ve posted the slides above and have [...]

This spring, our good friends, Steve Krug and Lou Rosenfeld, will offer a two-day workshop series on the topics of discount usability testing and site search analytics. If you haven’t had a chance to hear these two experts share their knowledge, I highly suggest you attend. Cities, Dates, and Program Details April 3 in Boston, [...]