In this episode of Usability Tools, Brian Christiansen and I talk about how to moderate a usability test. Turns out, the episode got so long that we decided to break it into two parts. This week’s show focuses upon the different roles a single moderator needs to take on during the session.
Usability Tools Podcast: Moderating Usability Tests, Part One [33:22m]: Play Now | Play in Popup | DownloadBrian Christiansen and I recorded a special episode comprised entirely of questions from our customers. Last week, we held the UIE Virtual Seminar: The Scent of Information: Getting Users to Their Content. During the seminar, we received far more questions than time would allow answering. As is tradition, we put together this follow-up podcast to answer even more of your excellent questions.
SpoolCast: The Scent of Information Virtual Seminar Questions Show [27:04m]: Play Now | Play in Popup | DownloadThis week, our good friend Peter Merholz joins us for the show. Peter is president of the noted experience strategy and design consultancy Adaptive Path.
In our discussion, I asked Peter about mapping out a product’s evolution. Launching a product is no simple task. Every new product falls on the spectrum somewhere between feature-complete, perfect execution and actually shipping with a pile of features on the cutting room floor. Realistically, most sway towards the latter. But that doesn’t mean your products needs to feel unfinished.
This week, I had the great honor of speaking with Dana Chisnell, noted usability expert and principal at Usability Works, a consultancy based in San Fransisco. Dana is also the co-author of the recently-released second edition of the Handbook of Usability Testing, a book so fine, I agreed to write the foreword.
This week, Ajax design expert Jeremy Keith joins us from Brighton, England. Jeremy is the technical lead at Clearleft, a leading design consultancy in the UK. We talked about the evolution and best use of the techniques we call Ajax.
This week, I had the pleasure of speaking with Donna (Maurer) Spencer, a world-renowned information architect and owner of the freelance agency MaadMob, based in Canberra, Australia.
In this episode I asked Donna, “What separates good Information Architects from great Information Architects?”
If you are a fan of our podcasts and have wondered what’s been happening, we had some link breakage over the past week or so. (It was spawned by a software upgrade and required a special prayer to the .htaccess gods.)
It’s now fixed, so you should have no trouble getting future podcasts.
In this podcast, I had the pleasure of speaking with Sean Kane. Sean helped build one of the world’s most successful web applications as the Director of UI Engineering at Netflix. Last year, Sean left Netflix to co-found Get Listed, a start-up that is going to revolutionize the job search business.
Moving from a mature organization that understands the role of experience design to a brand-new start-up environment without any of the same infrastructure or support can be a real challenge. A challenge that is not unlike the challenge that many UX practitioners face when trying to bootstrap their user experience efforts in a growing organization.
SpoolCast- Starting a Web Experience from Scratch with Sean Kane [32:57m]: Play Now | Play in Popup | DownloadIn this week’s SpoolCast I had a chance to speak about Design Patterns and Anti-Patterns with Bill Scott. Bill is the Director UI Engineering at Netflix, a position he took after working several years for Yahoo as an Ajax Evangelist. At Yahoo! Bill led engineering on the Yahoo! Teachers project and curated the public Yahoo! Design Pattern Library.
In February we held one of our most popular Virtual Seminars ever, Mental Models: Getting Into Your Customer’s Head, presented by Indi Young. We had a number of compelling questions left over from the seminar, and we wanted Indi to have a chance to answer them.
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