In this podcast, I had the pleasure of speaking with Sean Kane. Sean helped build one of the world’s most successful web applications as the Director of UI Engineering at Netflix. Last year, Sean left Netflix to co-found Get Listed, a start-up that is going to revolutionize the job search business.

Moving from a mature organization that understands the role of experience design to a brand-new start-up environment without any of the same infrastructure or support can be a real challenge. A challenge that is not unlike the challenge that many UX practitioners face when trying to bootstrap their user experience efforts in a growing organization.

 

 SpoolCast- Starting a Web Experience from Scratch with Sean Kane [32:57m]: Play Now | Play in Popup | Download

In this week’s SpoolCast I had a chance to speak about Design Patterns and Anti-Patterns with Bill Scott. Bill is the Director UI Engineering at Netflix, a position he took after working several years for Yahoo as an Ajax Evangelist. At Yahoo! Bill led engineering on the Yahoo! Teachers project and curated the public Yahoo! Design Pattern Library.

 

 SpoolCast: An Interview with Bill Scott [38:48m]: Play Now | Play in Popup | Download

In February we held one of our most popular Virtual Seminars ever, Mental Models: Getting Into Your Customer’s Head, presented by Indi Young. We had a number of compelling questions left over from the seminar, and we wanted Indi to have a chance to answer them.

 

 SpoolCast: Reviewing Mental Models with Indi Young [42:49m]: Play Now | Play in Popup | Download

Almost every company has to struggle with the balance between customer needs and internal business objectives. In this episode the crew examines the recent situation at Facebook. While trying to please both users and build a business model, the fast moving organization has stepped on many toes.

 

 SpoolCast Crew Episode 7 - The Book of Face [01:18:16m]: Play Now | Play in Popup | Download

How do you communicate complex and interactive design ideas to the development team? To answer this question, I had a chance to speak with with D. Keith Robinson, the Creative Director of Blue Flavor.
We had a great discussion regarding the “backstage” portion of web app design.

 

 SpoolCast: Web App Deliverables with D. Keith Robinson [34:35m]: Play Now | Play in Popup | Download

Today’s podcast features a fascinating conversation I had with New York Times graphic journalists, Andrew DeVigal and Steve Duenes. Andrew and Steve are part of the team responsible for taking data and raw information from the day’s news and turning it into highly interactive and informative online experiences.

 

 SpoolCast: Making Data Engaging: A Talk with the New York Times Interactive Design Team [23:51m]: Play Now | Play in Popup | Download

Derek Featherstone travels the globe as a premier expert speaker on web accessibility, and I had a chance to sit down and interview him for the SpoolCast. I think you’ll find our talk enjoyable and informative!

 

 SpoolCast: Accessibility with Derek Featherstone [23:34m]: Play Now | Play in Popup | Download

Like many of us, Cameron Moll works in a large, complex organization. This means managing design decisions and wrestling (often inflexible) enterprise technology. He talked to me about how he has integrated his real-world experiences into his UI12 tutorial and how he is working on bringing elegance and great function to his complex work projects.

 

 SpoolCast: An Interview with Cameron Moll [29:52m]: Play Now | Play in Popup | Download

In this interview, Kevin Cheng and Jared Spool discuss the use of comics to express user experience ideas early in the brainstorming stage of a project. Comics show the team how a user will experience the design.

 

 Kevin Cheng Interviewed by Jared Spool [29:30m]: Play Now | Play in Popup | Download

This week the crew discusses a controversial blog posting, the role of usability research in product development, and experience design vision work and its application in the consumer and enterprise space.

 

 SpoolCast Crew Episode 6 - Shenzhen Typhoon: Play Now | Play in Popup | Download