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You’ve just been asked to moderate a usability test. Whether it’s
your first or your 199th, do you know how to do it and capture the
best results? Will you be able to start it without a lump in your
throat, or without being distracted by the thought that your every
move is being watched? We’re bringing an expert [...]

This week a question from one of the world’s most well-read cities fittingly enquires about the must-read books in design. Damon Dimmock asks Jared and Robert to recommend their top three books on design.

Back in February we introduced a new podcast series – the Userability Show. We think they’re some of the most entertaining and educational podcasts available on UX.
Since it’s inception, we’ve answered questions ranging from design exploration, career changes from coding to interface design and usability, and the most common UIs that confuse or impede the average user.
Robert Hoekman and I [...]

When starting a new design project, whether it’s a design-from-scratch or an upgrade beyond existing functionality, much of what we are about to do has been done before. How do you make sure you’ve got everything the user will expect? Even the most thought out design requirements (and most, unfortunately, aren’t too well thought out) [...]

Every design team has a design process.  Hopefully, one that meets deadlines, on budget, with the limited resources at your disposal.  Have you been exposed to Agile?  It’s one solution to consider, and the topic of our next Virtual Seminar.
In this presentation, Jeff Patton will discuss the essentials of Agile Development, the distinct culture and [...]

Have a design question you’re dying to get an answer to? Well, look no further. (For the answer, that is.)
Robert Hoekman, world famous author of Designing the Obvious and Designing the Moment, and I, Jared M. Spool, a person who co-authored a book in 1996 that you’ve probably never seen, are joining forces to do [...]

Last month, Deb Brown at Aligned Structures wrote up a great review of Joshua Porter’s recent UIE Virtual Seminar, Designing for Signup:
Yesterday I attended an outstanding seminar by Joshua Porter produced by those great folks at UIE (yep shameless Ak’ing there.):) The topic was Designing for Sign-up. What struck me the most about the presentation, [...]

Here in the Boston area, we’ve got some great UX talent. Folks like Chauncey Wilson, Deb Mayhew, Mary Beth Rettger, Lynn Cherny, and Lisa Neal Gautieri have been working in the business for many years, developing and refining their practices. And now you can have a chance to learn from them.
On January 23, the Boston [...]

Over at Semantic Foundry, designer extraordinaire, Will Evans, has a wonderful essay explaining how he uses wireframing as both a problem setting and a problem solving approach.
I pick my primary audience and the one activity which allows them to solve one goal quickly, effortlessly, elegantly. In this case, the primary audience wants to easily [...]