User experience teams serve the various product groups within the organization, helping them create the best possible product or service. This can only happen if the team has a great relationship with the group.

Few people are as full of surprises as Todd Warfel, who brings us an ingenious 3-foot wide communication tool.

Jared’s Webmaster Jam session, Why Good Content Must Suck, is now available online.

We’re a little more than two weeks away from the start of the UI11 Conference and we’re just putting the finishing touches on everything. If you’ve been hearing about the conference but can’t attend, you can do the next best thing and order a full set of conference proceedings on CD.

In February, a blind University of California-Berkeley student sued Target over the discount retailer’s web site. last week, a judge ruled that the lawsuit could go forward. What does this mean for web site design everywhere?

Hans Rosling is a professor of International Health at the Karolinka Institutet in Stockholm, Sweden. At TED, he presented probably one of the coolest information visualization talks you’ll ever see. He really shows what you can do when you pay attention to how you describe the story with charts.

If you’re in Dallas on Friday 9/22 and 9/23, I’ll be speaking at a free* conference called WebMaster Jam Session on how to design for the Scent of Information.

More evidence that streamlining the user experience can impact the bottom line.

Eric Mattson has done another excellent podcast, in his quest to record 1000(!) of them, this time with UI11 speaker David (Heller) Malouf

In Christine Perfetti’s Virtual Seminar today, she mentioned some resources I thought people would want to know about.