Archive for the 'Scenarios' topic

UIEtips: Tone and Voice – Showing Your Users That You Care

In this week’s UIEtips, Kate Kiefer Lee explains why it’s important to pay attention and understand the difference between voice and tone. Here’s an excerpt from the article Voice and tone. Tone and voice. Though the words “voice” and “tone” are often used interchangeably, they’re not synonyms. Our voice makes us unique, and our tone […]

Chris Risdon – Mapping the User Experience

In the current multi-device, interconnected landscape, a user can interact with your product or service from a variety of touchpoints. At each, you must address the user’s needs at a particular place and time. Those needs will be determined by where they are in the experience.

UIE’s Most Popular Resource & Information Tweets: Sept. 8 – 14

Here’s a recap of the resources and information we shared on Twitter last week. Mobile Infographic on mobile commerce vs. e-commerce. User Research If you’re starting out on some user research, these techniques may help you out. UX Design and Web Development Interesting post from @peterme on what really is UX design. 10 lessons relating […]

Kim Goodwin – Designing Intuitive Experiences with Scenarios

Scenarios are a powerful tool in the design process. They focus on the user experience in its entirety, giving the reason a user is engaging with your product or service. Scenarios allow you to think about the gaps between the experiences. They are great for crossing organizational silos.

UIEtips: 5 Ways to Suck Value Away from Your Persona Projects

I love red velvet cake. I’ve got a great recipe to make it. And I stick with that recipe. I don’t decide to leave out the baking soda (even though I don’t really know what the baking soda does). Nor do I decide to cut the sugar in half (even though I think lots of […]

UIEtips: Context-Rich Scenarios Make UX Projects Manageable

In today’s UIEtips, Jared M. Spool walks us through a scenario to improve the customer service reservation system for a major international hotel chain. Here’s an excerpt from the article: The Happy Path is the user’s simplest path to success, guaranteeing happiness. It should be obvious every step of the way and have the least […]

UIEtips: Designing What’s Never Been Done Before

“We’re designing something that nobody’s ever built before. What’s the best way to ensure we create a great design solution?” We often get this question. Usually it’s from someone who understands a process for making solid incremental UX improvements, but is worried those techniques won’t work when they try to design something that’s revolutionary in […]

5 Reasons You Should Attend the User Interface 17 Conference

We could list dozens of reasons why you should attend the User Interface 17 conference in Boston, November 5-7. But we know you’re busy, so here are the top five for you. 1. Two full-days of intensive, deep dive workshops Each day you’ll be immersed with one of the UX experts learning the critical skills, […]

Up Your UX Game with UI17′s Full-Day Workshops

We’re a bit giddy about the UX talent giving full-day workshops at this year’s User Interface 17 Conference in Boston, November 5-7. This year’s conference will up your UX game. You’ll acquire new advanced design techniques, learn about effective team-based processes, and dive into multi-device solutions. It’s 3 days you don’t want to miss. These […]

UIEtips: Designing with Scenarios – Putting Personas to Work

Storytelling is a natural form of expression. We’ve all been telling stories from a very young age. In the design process, personas become the tool we use to tell our users’ stories. And with good personas in place, usage scenarios can become the micro-stories that drive your design decisions. Kim Goodwin tells us that scenarios […]