In this episode of Usability Tools, Brian Christiansen and I continue on how to moderate a usability test.

 

 Usability Tools Podcast: Moderating Usability Tests, Part 2 [34:10m]: Play Now | Play in Popup | Download

In this episode of Usability Tools, Brian Christiansen and I talk about how to moderate a usability test. Turns out, the episode got so long that we decided to break it into two parts. This week’s show focuses upon the different roles a single moderator needs to take on during the session.

 

 Usability Tools Podcast: Moderating Usability Tests, Part One [33:22m]: Play Now | Play in Popup | Download

User research is now a critical tool in the toolbox of design teams. However, it only works well if you involve the right participants in the study.
Having the participants that match the design’s audience will give the team feedback on what works well and where the design needs rethinking. By learning from the participants, the [...]

This week, I had the great honor of speaking with Dana Chisnell, noted usability expert and principal at Usability Works, a consultancy based in San Fransisco. Dana is also the co-author of the recently-released second edition of the Handbook of Usability Testing, a book so fine, I agreed to write the foreword.

 

 SpoolCast: Usability Guerillas with Dana Chisnell [23:29m]: Play Now | Play in Popup | Download