Archive for the 'Usability Testing' topic

Usability Testing Delivers More Value Before You’ve Changed Your Design

Teams faced with only a single opportunity to conduct usability testing often decide to schedule those tests after they’ve made changes to their design. They think the testing will help them work the kinks out of the changes, giving them a final chance to polish it up before the final release. Unfortunately, this rarely works […]

UIEtips: Starting Your User Research

In this week’s UIEtips, we look back at a past article where I discuss several different user research strategies and the profound impact they can have on your products. Here’s an excerpt from the article: “Damn, I wish we’d done this a year ago.” That’s what I hear right after I’ve started a team on […]

UIEtips: Conducting Usability Research for Mobile

In this week’s UIEtips, I speak with Cyd Harrell on conducting user research on mobile devices. Here’s an excerpt from the article Jared: Does mobile usability testing require a lot of hardware? Cyd: It can. I think there’s a bit of a perception that it requires more than it actually does. If we’re going with […]

Cyd Harrell – Conducting Usability Research for Mobile

Mobile changes everything about how we conduct usability research. Not only has the way we design and build websites and apps had to adapt, how we study them has to as well. Traditional research methods won’t translate to a mobile environment.

UIEtips: Mobile UX’s Tsunami-Sized Ripple Effects

In this week’s UIEtips, I look at how mobile technology affects our design and development decisions and how it changes the user experience. Here’s an excerpt from the article It’s a big deal. A really big deal. The pebble of the mobile phone hitting the market has grown into a massive, earth-moving force of nature […]

Change Attitudes By Involving Developers in Regular Usability Testing

Here’s a simple trick that will produce dramatic improvements in your product or service: bring the developers to your usability tests. Have them spend time watching users actually use the things they’ve built. I’ve been doing this for 30 years and every time it’s exactly the same. As soon as they see someone working with […]

Resources for Yesterday’s Virtual Seminar on Building A Winning UX Strategy with the Kano Model

Yesterday, a couple of hundred of my favorite UX folks tuned in to my UIE Virtual Seminar while I talked about the ways to use the Kano Model as the basis of a winning UX strategy. During the talk, I referenced a bunch of things, so here’s the list: Understanding the Kano Model – A […]

UIE’s Most Popular Resource and Content Tweets: 8/4 – 8/10

Here’s a recap of the resources and information we shared on Twitter last week. Usability Some great usability and user research war stories. This article has some good examples and points to help sell usability testing with execs. Mobile New UI17 speaker podcast: @lukew – Designing Multi-Device User Experiences. Need some help creating cross-platform mobile […]

UIE’s Most Popular Resource & Information Tweets from July 22-28

Here’s a recap of the resources and information we shared on Twitter last week. Mobile Half way down this article is a good infographic on how tablet shoppers are changing online sales. Some good stats too. Some great examples of creative design in mobile apps in this article. Defining a useful reference set for cross […]

Measuring Money Left On The Table – Moving Beyond Conversion Rates, Part 5

Moving Beyond Conversion Rates: Part 1: Avoid Ratios for Metrics Part 2: Not All Visitors Make Great Customers Part 3: Visitors Are Not All The Same Part 4: Campaigns Are Where Conversion Rates Shine Part 5: Measuring Money Left On The Table (this) Thanks to Marco Dini for translating this post to Italian. As you […]