Archive for the 'Usability Testing' topic

Mobile UX Design That Delights

How often do you start researching a product, reading an article, or listening to a podcast on one device and finish up on another? Common, right? Well your users are doing it too, and if you’re not creating delightful, cross-platform experiences—you’re likely to lose them. The increasing use of mobile devices makes designing sites and […]

Cyd Harrell – The Challenges of Usability Testing Mobile Apps

As much as we may like to pretend, there is nothing natural about usability testing. There’s always a level of concentration involved that likely wouldn’t be present in a natural setting. This “unnaturalness” is magnified when testing mobile applications. Users have to focus on things like posture and how they’re holding the device while trying to interact with it realistically.

UIEtips: Avoiding Demographics When Recruiting Participants – An Interview with Dana Chisnell

When we’re planning a research study and get to the all-important consideration of the participants we need, we turn to Dana Chisnell.  No one spends more time thinking about how to get the right people involved with research than Dana.  In today’s reprint, Dana reveals the problems you can run into when you focus on demographics. […]

Gaining Design Insights from Your Research Recruiting Process

Real user research means finding qualified people whose feedback shapes your business. On October 17, in Gaining Design Insights from Your Research Recruiting Process, Dana Chisnell will teach you her repeatable process for finding and interviewing real users to get great data. As a result, your team will be able to learn faster, design better, and smile […]

UIE Book Corner: Steve Portigal’s “Interviewing Users: How to Uncover Compelling Insights”

Steve’s book is a distillation of his years of experience conducting research with users. Somehow existing as both a handbook of sorts and as a casual conversation with one of the sharpest minds in the field, it’s a must-have for anyone thinking about the research side of things. Steve breaks down interactions with users to illustrate when, and how, to ask the right questions to uncover valuable insights.

Christine Perfetti – Jumpstart Your UX Research Program

UX folks often have to sell the importance of the field to stakeholders. That’s also the case with user research. The costs and time associated with starting a research program, and actually interacting with users, are sources of a lot of friction. Organizations are now seeing the value in user research but it’s daunting to know where to begin. It’s also difficult to fit research into an already established process.

Usability Testing Delivers More Value Before You’ve Changed Your Design

Teams faced with only a single opportunity to conduct usability testing often decide to schedule those tests after they’ve made changes to their design. They think the testing will help them work the kinks out of the changes, giving them a final chance to polish it up before the final release. Unfortunately, this rarely works […]

UIEtips: Starting Your User Research

In this week’s UIEtips, we look back at a past article where I discuss several different user research strategies and the profound impact they can have on your products. Here’s an excerpt from the article: “Damn, I wish we’d done this a year ago.” That’s what I hear right after I’ve started a team on […]

UIEtips: Conducting Usability Research for Mobile

In this week’s UIEtips, I speak with Cyd Harrell on conducting user research on mobile devices. Here’s an excerpt from the article Jared: Does mobile usability testing require a lot of hardware? Cyd: It can. I think there’s a bit of a perception that it requires more than it actually does. If we’re going with […]

Cyd Harrell – Conducting Usability Research for Mobile

Mobile changes everything about how we conduct usability research. Not only has the way we design and build websites and apps had to adapt, how we study them has to as well. Traditional research methods won’t translate to a mobile environment.