Archive for the 'User Experience' topic

Christine Perfetti – Jumpstart Your UX Research Program

UX folks often have to sell the importance of the field to stakeholders. That’s also the case with user research. The costs and time associated with starting a research program, and actually interacting with users, are sources of a lot of friction. Organizations are now seeing the value in user research but it’s daunting to know where to begin. It’s also difficult to fit research into an already established process.

Adam Connor & Aaron Irizarry – Building Consensus in Critiques and Design Studios

Critique is often confused with being negative and critical. However, the basis of critique is communication. Having strongly grounded communication is necessary for any relationship in life, work related or not.

Stephen Anderson – Displaying Data in Digestible Ways

Culling through massive amounts of data is a headache. A dense table of aggregated data points can be useful in theory, but the manner in which it’s displayed is often a hindrance. Even more than that, showing that data in a chart or graph is confusing if it’s not effectively labeled. Data is useless when you can’t make good decisions from it.

Scott Berkun – Innovating on a Deadline

Everyone wants to be innovative, to be the next iPhone, or Google. Innovation in itself is a tricky proposition. There’s really no way to aim for it as a goal and it’s not something you can declare you’re going to achieve. Many companies and products have been innovative though, so there must be some way to do it.

UX Staffing and the Penny Stock Problem

When starting to grow a UX team, it’s tempting to shop for new team members with skills to tackle the UX challenges you have now. Unfortunately, now isn’t forever and it’s likely the challenges will change. UX suffers from something I like to call the penny stock problem. Imagine you’ve bought a really cheap stock […]

Why Is Not Enough: Overcoming Flaws of the Five Whys

The Five Whys is a popular form of root cause analysis — a way to get to the core reason things aren’t working so that you can identify potential solutions. The goal is to dig deep enough that you’re not just fixing symptoms. The technique, as prescribed, is simple enough. You keep asking why. The […]

UIETips: A Typical UX Team of One Job Description

In this week’s UIEtips, I take a look at an excerpt from Leah Buley’s new book, The User Experience Team of One – A Research and Design Survival Guide. Here’s an excerpt from the article: If you happen to be in the job market, it can be helpful to know how to spot a UX […]

Kim Goodwin – Using Scenarios to Design Intuitive Experiences

Scenarios can represent the ideal picture of a user’s experience with a product or service because you can see how and when they’ll interact. However, a scenario is often missing the details of what’s going on at this moment in time and that can be a sticking point. This is where the value of the journey map emerges.

View Two Samples of the UXIM OnDemand Content

Our annual UX Immersion Mobile conference was jam-packed with insights from some of today’s UX Mobile experts. If you missed out on Seattle back in April, you can still get a piece of the experience through UXIM OnDemand. This awesome resource allows you and your team to access all the audio, video, and session materials from UXIM 2013. Here’s a sample of the talks.

Dan Saffer – Designing Microinteractions

Do you think about the ringer on your phone and the ability to turn it off? Dan Saffer uses this example to kick off his book Microinteractions. Silencing the ringer on your phone is a common feature. If that feature is clunky or hard to find it interferes with needing to silence it quickly, in a crowded movie theatre for example. These tiny interactions that surround the main functionality are integral to rounding out the entire experience.