Archive for the 'user research' topic

UIEtips: Starting Your User Research

This week’s Tips is a reprint of my article Starting Your User Research. I share ideas on how to start your own user research program and why there’s no reason to wait. Here’s an excerpt from the article: Once you decide to go down that road, the first thing you’ll realize is how rich your choices […]

Cyd Harrell – Techniques for Mobile Research

The so called Digital Divide is increasingly being filled with mobile devices. Because of that, you need an understanding of how your designs are appearing and behaving on smaller screens. Cyd Harrell is an expert on user research, and the one we to turn for mobile research. She says that it’s not just how your designs display on these devices but also the behavior of your users as they interact on these more personal gadgets. Users consider their mobile phones to be a much more private device than a desktop computer.

Free Videos on Creating Great Mobile Experiences

Eight UX Experts Tell You How to Create Great Mobile Experiences We’re celebrating the upcoming 2015 UX Immersion Mobile Conference by giving you the videos from the UXIM 2014 talks. No strings attached. Five of the videos are available now. We’ll continue to add videos weekly until you have access to all eight videos. See what you’ve […]

Cyd Harrell – Doing “Pocket Research” to Learn About Your Users’ Lives Live!

Mobile phones are like research platforms in our pockets. With the right strategy, we can quickly understand our users’ behavior, wherever they are. And given the ubiquity of mobile usage — even among hard-to-reach populations — we as UX designers are especially poised to make our lives easier while designing better products. That is, if we actually do the research. Fortunately, Cyd Harrell knows how to gather data without breaking budgets or extending timelines.

Aviva Rosenstein – Working with UX in an Agile Environment

Integrating UX into an Agile workflow has historically been a bit of a challenge. This could be due to a general lack of communication with the development team, or not feeling like the proper time or value is given to UX within the organization. Through her research, Aviva Rosenstein discovered that many problems people were having are commonplace. Additionally, she found that others had actually already worked out solutions to some of these.

UIEtips: Conducting Usability Research for Mobile

In this week’s UIEtips, we reprint an article. In it, I speak with Cyd Harrell on conducting user research on mobile devices. I also make the case that mobile can be used as a research tool for things other than just the phone itself. Here’s an excerpt from the article: Jared: It feels almost like […]

UIEtips: Service Design – Pushing Us Beyond the Familiar

In a conventional UX approach, we’d focus on the bits. With service design, we go beyond and think about the cross-channel experience. Today’s article discusses the intricacies of service design and why you need to pay attention to it. If you find yourself stumbling into the service design world with little direction, then Marc Stickdorn’s […]

Kim Goodwin – Silo-busting, Scenario-driven Design

Lately, Jared Spool has been mulling over what he defines as deliverables and artifacts in the design process. The idea is that deliverables are more authoritative and complete, whereas artifacts are more conversational and exploratory. Scenarios are an important part of the design process and Jared was curious where they might fit in. So he enlisted Kim Goodwin to chat about it in this podcast.

Leah Buley – UX as a Team Sport

User experience is rarely something you do completely alone. Even if people on the team don’t necessarily focus on UX, they could be indirectly acting in favor of it. Sometimes it comes from a lack of understanding exactly what user experience is or means. People with different approaches and skillsets can be valuable assets when incorporated into the larger human centered design focus.

Minimizing Design Risk with The Minimal Viable Product (MVP)

If your team has been practicing some form of Agile or Scrum, it likely has a loose definition of a MVP. The question is, are you launching MVPs at the end of each sprint, or are you launching “whatever we fit into a 2-week sprint cycle?” If your iteration planning tends to focus on timelines, […]