Archive for the 'user research' topic

UIETips: Better Accessibility Needs User Research

In this week’s UIEtips, we offer an article from Whitney Quesenbery. She teaches us how user research can move the accessibility of your designs from good enough to great. Here’s an excerpt from the article: If you don’t include people who access technology in different ways in your user research and usability testing, you will never […]

See Accessibility as an Opportunity to Push Your Designs from Good Enough to Great

  Join us on March 12, when Whitney Quesenbery returns to the virtual seminar program for her seminar, Better Accessibility through Your User Research. Making a web for everyone means applying all of our design research tools to include people with a broader range of capabilities. Whitney Quesenbery pushes designers to challenge the old belief that […]

Whitney Quesenbery and Frances Harris – Researching Daily Life

Accessibility is often focused on how to design and build digital products or physical spaces. But understanding the people with disabilities who will use those products is just as important. Enter ethnography and the importance of research that goes “face to face” with real people in the real world.

UIEtips: Starting Your User Research

This week’s Tips is a reprint of my article Starting Your User Research. I share ideas on how to start your own user research program and why there’s no reason to wait. Here’s an excerpt from the article: Once you decide to go down that road, the first thing you’ll realize is how rich your choices […]

Cyd Harrell – Techniques for Mobile Research

The so called Digital Divide is increasingly being filled with mobile devices. Because of that, you need an understanding of how your designs are appearing and behaving on smaller screens. Cyd Harrell is an expert on user research, and the one we to turn for mobile research. She says that it’s not just how your designs display on these devices but also the behavior of your users as they interact on these more personal gadgets. Users consider their mobile phones to be a much more private device than a desktop computer.

Free Videos on Creating Great Mobile Experiences

Eight UX Experts Tell You How to Create Great Mobile Experiences We’re celebrating the upcoming 2015 UX Immersion Mobile Conference by giving you the videos from the UXIM 2014 talks. No strings attached. Five of the videos are available now. We’ll continue to add videos weekly until you have access to all eight videos. See what you’ve […]

Cyd Harrell – Doing “Pocket Research” to Learn About Your Users’ Lives Live!

Mobile phones are like research platforms in our pockets. With the right strategy, we can quickly understand our users’ behavior, wherever they are. And given the ubiquity of mobile usage — even among hard-to-reach populations — we as UX designers are especially poised to make our lives easier while designing better products. That is, if we actually do the research. Fortunately, Cyd Harrell knows how to gather data without breaking budgets or extending timelines.

Aviva Rosenstein – Working with UX in an Agile Environment

Integrating UX into an Agile workflow has historically been a bit of a challenge. This could be due to a general lack of communication with the development team, or not feeling like the proper time or value is given to UX within the organization. Through her research, Aviva Rosenstein discovered that many problems people were having are commonplace. Additionally, she found that others had actually already worked out solutions to some of these.

UIEtips: Conducting Usability Research for Mobile

In this week’s UIEtips, we reprint an article. In it, I speak with Cyd Harrell on conducting user research on mobile devices. I also make the case that mobile can be used as a research tool for things other than just the phone itself. Here’s an excerpt from the article: Jared: It feels almost like […]

UIEtips: Service Design – Pushing Us Beyond the Familiar

In a conventional UX approach, we’d focus on the bits. With service design, we go beyond and think about the cross-channel experience. Today’s article discusses the intricacies of service design and why you need to pay attention to it. If you find yourself stumbling into the service design world with little direction, then Marc Stickdorn’s […]