Archive for the 'user research' topic

Get yours now — 13 hours of recordings from the UI18 Conference

UI18 OnDemand gets you front row access to 10 UX experts sharing best practices and cutting edge techniques on advanced design processes, flexible team-based techniques, and meaningful data display. Recordings include: Stephen Anderson – Help Users Decide Is your phone bill easy or enjoyable to read? Help users make decisions more easily by displaying your […]

UIEtips: Devising a Strategy for Responsive Design

In today’s UIEtips, I’m sharing a reprint of an article on the importance of organizations nailing down a strategy for making their sites responsive. Saying yes to responsive design will require changes to your editorial process, the ways you approach visual and interaction design, and how you think about your users and their goals. And […]

Jason Ulaszek & Brian Winters – From Research to Experience Roadmaps

Nowadays, design is an increasingly important business tool. As Jared Spool reminds us, Apple is one of the largest companies in the world, largely based upon continually engaging in good design. A great user experience can be a differentiator in the business landscape. For Jason Ulaszek, a good design starts with good research to guide and direct the organization’s decisions.

UIEtips: LiRPPS – Lightweight, Research-Based Principles, Personas, and Scenarios – Part 1

In this week’s UIEtips, I look at key parts of the creative brief – personas, scenarios, and design principles. I explore what gets us bogged down in obtaining information needed for these three key parts, the consequences that occur when we ignore certain steps, and an approach to follow to get the necessary information to […]

Choose the Right Prototype Fidelity for Your Research

Wrestling with which project variables to consider in deciding what to test, and then how to create an effective prototype that minimizes work and maximizes learning? You’re going to want to join us for our 11/7 virtual seminar.    In Prototypes: Choosing the “Right” Fidelity for Your Research, Carolyn Snyder describes the 5 dimensions of prototypes and […]

UIEtips: Setting the Foundation for Meaningful Critiques – Goals, Principles, Personas and Scenarios

Doing critiques well and constructively is no easy task. Often designers feel picked on or that the feedback doesn’t give enough direction. According to Adam Connor, a key concept to remember is that “critique is a form of analysis”. It’s a discussion on what is working well and what areas need improvement. To do this […]

UIEtips: Avoiding Demographics When Recruiting Participants – An Interview with Dana Chisnell

When we’re planning a research study and get to the all-important consideration of the participants we need, we turn to Dana Chisnell.  No one spends more time thinking about how to get the right people involved with research than Dana.  In today’s reprint, Dana reveals the problems you can run into when you focus on demographics. […]

Gaining Design Insights from Your Research Recruiting Process

Real user research means finding qualified people whose feedback shapes your business. On October 17, in Gaining Design Insights from Your Research Recruiting Process, Dana Chisnell will teach you her repeatable process for finding and interviewing real users to get great data. As a result, your team will be able to learn faster, design better, and smile […]

Design as a Business Tool: From Research to Experience Roadmaps

Designers are challenged to create customer experiences that drives more money, sign-ups, or page views. As a creative, achieving those ideal business outcomes can be daunting. Designers can influence where our organizations spend money and time to gain a stronger customer experience. In Design as a Business Tool: From Research to Experience Roadmaps Jason Ulaszek will show […]

UIE Book Corner: Steve Portigal’s “Interviewing Users: How to Uncover Compelling Insights”

Steve’s book is a distillation of his years of experience conducting research with users. Somehow existing as both a handbook of sorts and as a casual conversation with one of the sharpest minds in the field, it’s a must-have for anyone thinking about the research side of things. Steve breaks down interactions with users to illustrate when, and how, to ask the right questions to uncover valuable insights.